Raketu Universal Messaging Client
- Universal IM client works well, call quality was good
- Cluttered; unintuitive interface; offers too many features, and not all work well
You're probably well set up already with your RSS feeds, podcasts, Internet phone calls, and instant messaging on major services like Skype and Trillian or AIM. So why use Raketu? I can't think of a good reason.
It's an Internet phone. No, it's an instant message service. No, it's IPTV. Wait, it's a news feed. Actually, Raketu combines all of the above, and then some. As a software client and a Web-based service, Raketu wants to be your communications, entertainment, and information hub. While that sounds great, Raketu overwhelms you with features, some of which just don't work.
After downloading and installing the Raketu client, we weren't sure where to start -- and the cluttered, just plain ugly interface didn't help. Our eyes strained to adapt to its reverse-type style (white text on a black background), and the tiny, unintuitive icons were far from ideal.
We decided to check out the application's messaging features, which are supposed to let you phone other Raketu users on their computers, call landline or mobile numbers (for a fee), send e-mail and instant messages, and whisk off SMS messages.
We encountered several issues from the start; the first appeared while we were trying to make PC-to-PC calls. To begin with, adding one Raketu contact -- a seemingly simple task -- took lots of clicking around. And once we had successfully added our contact, we appeared offline to each other, despite being signed in to Raketu. The company concluded that the problem stemmed from our contacts ISP (which was located overseas). At press time, the firm was investigating further, and said that it was planning a workaround to fix this issue. In the meanwhile, our problem with the contact remained.
Other Raketu contacts appeared online without a hitch, though, and call quality was impressive: our voices came through loud and clear (no echoes), and we noted just one instance of voice-packet breakdown, when a cluster of words sounded slightly distorted.
Beyond that, however, we encountered more troubles: the software initially refused to allow us to make calls to landlines and to mobile phones. The company then e-mailed us a fix, which eventually resolved the issue.
Despite the unsexy interface, the universal IM feature worked well. It lets you ping your buddies on AIM, Google, ICQ, Jabber, MSN, Skype and Yahoo; you enter your screen name and password, and Raketu efficiently imports your IM contacts from your contact lists. You can also call your Skype contacts from within Raketu. (Raketu does not offer video calls, but the firm plans to add that feature in an upcoming release.)
The messaging features are just the tip of the iceberg. You can also customise news feeds from the BBC, CBC, The New York Times, and other news sites; set up podcasts; get weather, stock, and flight info; and view IPTV and Video on Demand. RakWeb, the Web-based piece of the pie, includes many of the same features as the software client: It lets PC and smartphone users make calls, send e-mail and text messages, and watch TV. We haven't even mentioned Raketu's media player (with a karaoke button) or its slideshow viewer. But these features just feel like overkill.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 2016 Ford Mustang EcoBoost review
- 2 Synology DS216+ Review
- 3 Review: TCL C1 series 4K TV
- 4 Tech21 Evo Xplorer iPhone case review
- 5 LG 55EG960T OLED UHD TV
Latest News Articles
- What Microsoft is taking away from Windows 10 in the Anniversary Update
- PowerDVD 16 gains 360-degree video playback: Here's how it works
- Microsoft will miss its one billion Windows 10 device target
- Google is working to make every website viewable in VR
- Twitter's new stickers are more useful than Snapchat
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- CCAgile Business AnalystNSW
- FTDB2 Systems ProgrammerWA
- CCSenior Technology Specialist - Back-end Java/JEENSW
- FTSAP FI/CO module- Tester/ Quality AnalystNSW
- CCContract Systems Analyst (Windows 7/8/10) 160901/SA/212Asia
- CCBusiness Intelligence Business AnalystSA
- CCSharepoint ArchitectACT
- FTPrincipal Business Consultant- Wealth ManagementNSW
- CCComms project specialistVIC
- CCJava DeveloperACT
- CCContract Programmer (JAVA/J2EE) 160901/P/601Asia
- CCWindows EngineerVIC
- CCSenior IT Assistant (Office Automation/PC LAN) 160817/SITA/902Asia
- CCProject AnalystVIC
- CCContract Programmer (Data/File Backup Technology) 160826/P/283Asia
- CCSenior Project Manager - Contact CentresNSW
- FTBid Manager - Intelligent TechnologyVIC
- CCBusiness Analyst / SalesforceNSW
- FTMicrosoft Enterprise Project Management - Technical ConsultantACT
- CCCA Gen Model Management-Oracle RDBMS, Oracle Solaris, TTNNSW
- CCQuality AnalystNSW
- FTSenior IoT / M2M .Net DeveloperVIC
- FTPMO SpecialistACT
- CCTechnology Specialist Networks & SecurityVIC
- CCSenior Project Manager, Cyber Security TransformationNSW