Quickflix Online DVD Rentals
- Largest range in Australia, reasonable pricing plans.
- Slow DVD turnaround, short trial period
Quickflix may have the most DVDs in their catalogue but since they take so long to send them out, they aren’t quite the best in the industry.
Price$ None (AUD)
With 19,000 titles in their catalogue, Quickflix dominates the competition in range and variety. Unfortunately, we found that while they have an enormous number of DVDs, they don't tend to send out very many at one time.
The website for Quickflix is attractive and very easy to use, much like BigPond, and keeping track of your selections and loans is a breeze. You can search based on many different criteria and the Quickflix staff have a recommendations section as well as the usual groupings like genre, coming soon, top 10 and the like.
When compared to the non-member pricing for BigPond, Quickflix is on-par. However, they do offer an ultra cheap $9.95 per month plan too. The only limitation on this plan is that you can only rent one DVD at a time and only 2 DVDs a month. The problem with this plan is that if people can only have 2 DVDs a month, they need more options as to what they get. The very nature of online DVD rentals is that you make a long list of things you want and whatever is available is sent to you thereby removing any control the end-user has over the process. If you don't care what movies you receive, so long as they are on your list, then the $9.95 plan would be ideal.
In our tests we choose 15 DVDs of which 10 were new and recent releases and the other 5 were older titles. Nearly a week after signing up, Quickflix sent us one DVD. Granted, it was a recent release but considering it was "Fantastic Four", we were not impressed. The quality of the film notwithstanding, we were more disappointed that we only received one DVD. We quickly sent it back and received other DVD 4 days later. Again, only one DVD. In our two week trial we only received 2 DVDs from QuickFlix.
One of the best features of the service is the way they pack their DVDs. They come in their own protective sleeve with a thick cardboard backing which has the DVD and title specific insert. This is great as it has a synopsis of the film and vital information like director, actors and other movie details. This is as close to having the actual DVD case as any of the rental service have come and was particularly useful. The DVDs we received from QuickFlix were all in near-perfect condition, However, since they only sent us two, it is hard to say if this is indicative of the quality of their DVDs as a whole.
We were disappointed by the trial period offered by QuickFlix. A two week trial is not long enough to get a good feel for the service and considering how few DVDs we received in that time, that point seems evident. When it came time to cancel our account, it took quite a few "Are you sure you want to cancel?" screens before we were allowed to cancel our account. Amusingly, the last screen offered us a free movie ticket to stay, but as alluring as that was, we cancelled nonetheless. Since cancelling, we have received quite a few follow up emails claiming we still have one of their DVDs in our possession. Since we sent them all back, we spoke to their customer service team who were extremely helpful and told us that if the DVD did not show up in their system within two weeks, that we would be sent a statutory declaration to fill out and return stating that we had returned it. We felt that having to complete a Stat Dec was a little excessive, but as much as it is a pain, it beats being charged for something you have returned.
QuickFlix has a great range, easy to use website, reasonable pricing plans and good customer service but was less than impressive with its DVD turnaround and trial offers making it number two in our April DVD Rental Services Roundup.
Join the Good Gear Guide newsletter!
Gadgets & Things
Most Popular Reviews
- 1 Star Wars Death Star Bluetooth levitating rotating speaker review
- 2 Finally! LG OLED TV 2016 range review
- 3 Fetch TV Mighty review: Better than Foxtel
- 4 Fetch TV Mini review: Make your TV a smart TV
- 5 Panasonic Viera DX900U UHD 4K smart TV review
Latest News Articles
- 2016 will be 1 second longer: Google can help you cope
- Microsoft declares summer's Windows 10 upgrade fit for business
- Stop pouting: Google’s Santa Tracker is updated just in time for the Christmas countdown
- You can finally watch Netflix offline now
- How to clear unwanted autofill entries in Google Chrome
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- The top 10 best and worst tech gadgets and products of 2016
- Best phone of the year 2016
- TV of the year award 2016
- Which flagship TV is best? Sony 4K HDR Bravia 2016 versus LG 4K HDR OLED 2016
- 10 Blu-ray movies / Best looking Blu-ray movies
- FTIdentity Management Team LeaderVIC
- CCService Desk AnalystNSW
- CCSenior Front End DeveloperOther
- TPSenior Business AnalystQLD
- FTSenior Front End DeveloperNSW
- TPInfrastructure Project ManagerVIC
- FTInfrastructure ConsultantQLD
- FTBusiness Intelligence Technical AnalystVIC
- CCAPI DeveloperQLD
- FTLicensing SpecialistVIC
- CCSenior Security Analyst | 6mth ContractVIC
- FTJunior Data Centre Support Technician - Sydney CBDACT
- CCMainframe Developer (with ASP.NET)QLD
- CCPerformance Test AnalystNSW
- FTTechnical Solutions Architect -Cloud /Work Location - CanberraVIC
- CCTest EngineerQLD
- CCTest EngineerNSW
- FTDevOps/L2 Support EngineerVIC
- FTLevel 3 Managed Services ConsultantNSW
- CCITSM Process ExpertNSW
- CCSenior PMO Coordinator, FinanceNSW
- FTTest AnalystVIC
- CCInfrastructure Project ManagerNSW
- CCBusiness Analyst - Reporting, Excel and AutoCAD experienceNSW
- CCProduct Manager - Life Insurance (Fixed-Term)NSW