Promise SmartStor NS4600 NAS device
Promise's SmartStor NS4600 NAS offers up to 8TB of storage
- Fast, Snapshot backup and NAS replication options, DLNA compatibility, sleek design
- Can't use external hard drives that don't have their own power supply, poor software and Web-based interfaces, flimsy drive rails
Promise's NAS device for homes and small businesses is great as a central storage device, thanks to fast throughput speeds. Unfortunately, it's let down by a poor set-up process and an odd plug-in system.
Price$ 700.00 (AUD)
The Promise SmartStor NS4600 4-bay network-attached storage (NAS) device can provide up to 8TB of storage for the home or a small business. It performed well in our file transfer tests and has an attractive design. However the configuration software and Web interface are difficult to use and its backup options could be improved.
The Promise SmartStor NS4600 is certainly one of the sleeker looking NAS devices we've seen, with rounded edges and a glossy black case. Neon blue LEDs indicate disk power and operation, as well as network and general activity. The only physical button on the SmartStor's front panel initiates the scheduled Snapshot one-touch backup function, which provides up to four restore points on a specified volume.
On the back of the SmartStor NS4600 NAS device there is a Gigabit Ethernet port, a power button, two USB ports and an eSATA port. The USB ports can be used to access flash drives and share USB printers. Unfortunately, they won't work with external hard drives that don't have an external power supply, and the USB and eSATA ports don't support HFS or NTFS file systems; only FAT32 and EXT3 support is available.
Despite the attractive design, the SmartStor NS4600 NAS device's build quality could be improved. It has a plastic feel and employs small plastic rails instead of the larger drive trays found on the Proware DN-500A-CM and QNAP TS-439 Pro Turbo NAS. Promise claims the rails prevent drive vibration, but we haven't noticed this problem on other NAS devices.
Screwing drives into the rails can be difficult and inserting and removing the drives isn't easy either; we would have preferred metal trays instead. Drive bays can't be locked individually, but you can lock the drive bay door to keep out prying hands. The drives are hot-swappable and can be configured to RAID levels 0, 1, 5 and 10; there is no JBOD option.
The set-up process isn't as intuitive as it is with friendlier NAS devices like the Western Digital Sharespace. The SmartStor NS4600 NAS device isn't visible on a network until drive volumes are configured, which can be done through the accompanying SmartNAVI software. The software discovers available NAS devices and provides an icon-based replacement for the Web interface. It can be used on either Windows PCs or Macs.
SmartNAVI allows you to set up the drive's volumes, configure basic media and download functions, manage user settings and set quotas, as well as share folders. Unfortunately, we often found ourselves resorting to the Web interface to make even basic changes. The DLNA (Digital Living Network Alliance) server and the download functions, for instance, are both disabled by default and must be enabled from within the plug-in manager, which is only available through the Web interface. The Web interface has an archaic design, but it at least provides the options that are required to get the NAS device fully functional.
iTunes and UPnP server capabilities are offered, and you can stream to DLNA-compatible devices. eDonkey and BitTorrent downloads can be scheduled, and backup options include the Snapshot feature and NAS-to-NAS replication.
The Promise SmartStor NS4600 NAS device was quite fast during our tests. In Intel's NAS Performance Toolkit it performed well in the HD playback and Restore tests, achieving read speeds of 38 megabytes per second and 65.4MBps, respectively. Write-based backup tasks were slightly slower, averaging 27MBps.
With four 1TB Seagate Barracuda 7200.11 drives configured in RAID 0, the NAS device wrote 20GB worth of 3-4GB files at a rate of 35.5MBps, read them at 63.3MBps, and performed a simultaneous read/write task at 19.5MBps. In a small file transfer test — copying 3GB of 1MB individual files — it wrote at 22.5MBps, read at 28.3MBps and performed a simultaneous read/write at 11.9MBps.
Though it looks sleek and is very quick, the Promise SmartStor NS4600 NAS device is let down by poor software. We were also disappointed that we couldn't back up external hard drives.
Follow PC World Australia on Twitter: @PCWorldAu
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 2 LG 55EG960T OLED UHD TV
- 3 Panasonic Viera UHD TV review: good hardware, fragmented software
- 4 Ford Focus ST (2015) review: Absolutely mental styling, engine, handling
- 5 LG 65-inch UHD TV (65UF950T) review
Deals on Good Gear Guide
- Networking, Wireless & VoIP
Deals on Good Gear Guide
Latest News Articles
- Seagate breaks through the 1TB-per-platter barrier for laptop drives
- U2 tours with all-flash array to rock latest video effects
- Samsung releases world's first 2TB consumer SSDs
- SanDisk pushes MicroSD to 200GB
- Samsung jumps into external SSD market
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTDatabase Marketing ManagerNSW
- FTAccount Manager | Client Side - Previous Agency Experience Welcome!!NSW
- FTProduct Marketing ManagerNSW
- CCWeb / Drupal DeveloperNSW
- FTLinux Administrator with AWS & DevopsNSW
- FTLevel 2 IT Support TechnicianVIC
- FTManual Test Engineer | Financial Institution | Web testingNSW
- CCMilitary simulation programmer with C# and Unity - 3 monthsNSW
- FTSenior Account Manager - PR AgencyNSW
- FTAccount Manager | Music IndustryNSW
- FTDigital ManagerNSW
- FTSales SpecialistNSW
- FT1st & 2nd level IT support all-rounder in beautiful rural BathurstNSW
- FTSenior Consultant | Project work | National Systems IntegratorVIC
- FTSystems Administrator | National commercial law firm | MS, AWS & eDiscoveryNSW
- CCE-Commerce - Senior Web Application DeveloperNSW
- FTAndroid DeveloperNSW
- FTField EngineerNSW
- FTSystems Administrator - Managed ServicesNSW
- FTBusiness Development & Account ManagementNSW