Plantronics Voyager 510-USB
- Multiple Bluetooth pairings, Answer desk and mobile calls, Comfortable to wear
- Difficult setup, Limited headset features, background noise audible
The Plantronics Voyager 510S package offers the freedom to answer calls to your mobile and desk phone. While extremely comfortable to wear, this unit does tend to pick up background noise.
Price$ 329.00 (AUD)
If your next phone call could just as easily come from your VoIP service as it could your mobile, Plantronics has the cure for what ails you. The Voyager 510-USB Bluetooth headset can be connected to your mobile phone and PC (using the supplied USB adapter) simultaneously, letting you streamline all your calls into one versatile headset.
As far as Bluetooth headsets go, the 510-USB is a lot larger than the latest units, putting ergonomics and comfort above fashion. We have no complaints from our end, as its around-the-ear design fits snugly and securely, and we found the muted two-tone grey colour scheme to be more discreet and appealing than most other units we've reviewed.
Often, the test of a good headset is whether you can get it out of your pocket and fitted on your ear before the phone stops ringing, and the 510-USB passed this test with flying colours. It can be easily adjusted to sit on either ear by swivelling the hook and rotating the boom mic, the latter motion also ensures the mouthpiece is as close to the action as possible.
Setting it up with a Bluetooth-enabled mobile phone is hassle-free. Simply configure both devices to pairing mode, enter the pincode on your mobile, and that's it. The answer/end call button on the outer edge of the earpiece is easy to press, as are the volume up and down buttons situated on the curve. The only let-down is the stiff power button with little to no tactile feedback.
Configuring the 510-USB for use with a PC is about as straightforward as it gets. Included in the package is a USB Bluetooth adapter that doesn't require any drivers for Windows XP to recognise it. The system automatically downloads the relevant files from the Internet and the adapter is even preconfigured so you don't have to pair it with the 510-USB to get the two talking.
To get your VoIP software interacting with the headset and adapter, however, you need to install the PerSonoCall application from the included software CD. Plantronics claims this is compatible with most Softphone applications. We tried it with Skype and found it to work just as advertised.
Call quality is good for a wireless headset. Callers couldn't tell we were using one, but audio isn't quite on par with the clarity you'd get from a phone earpiece. Range, which is the distance you can travel from the connected device before dropping the signal, is advertised as 10 metres within an office environment. We found call quality to crackle and distort after 15 metres in the GoodGearGuide office.
Unless you're a telemarketer or customer support technician, the six hours of talk time (with 100 hours of standby time) should be more than enough to get you through the work day. The 510-USB comes with a simple desktop stand for docking the headset and this can be hooked up to the supplied USB cable or AC charger, either of which charge it while connected to a PC or powerboard respectively.
With Bluetooth headsets for mobile phones averaging around $80, the 510-USB's asking price is steep. If you're regularly juggling between VoIP and mobile calls, however, the wireless convenience may be worth the premium.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Sony Xperia Z5 Premium review: Is the world ready for a 4K phone?
- 2 Mazda MX-5 (2016) review: Absolute driving purity
- 3 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 4 LG 55EG960T OLED UHD TV
- 5 Panasonic Viera UHD TV review: good hardware, fragmented software
Best Deals on Good Gear Guide
Latest News Articles
- Telstra restores mobile network after mass outage
- Amaysim wins with lowest TIO complaints
- Optus moves into wearables space with Cash by Optus
- 7 smartphone trends to watch this year
- LG G5 to debut on February 21, going head-to-head with Galaxy S7
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTDigital Marketing Specialist | Media BuyerNSW
- CCEnterprise Systems Infrastructure SpecialistNSW
- CCProject ManagerACT
- FTSOE EngineerQLD
- CCContract Software Engineer (Crystal Report/JAVA) 160129/SE/vccAsia
- CCAngularJS DeveloperNSW
- FTSenior Project Manager - SecurityNSW
- CCiOS Developer - New AppNSW
- FTPrograme ManagerNSW
- CCInfrastructure ConsultantNSW
- FTSenior Java DeveloperNSW
- CCSharePoint Web DeveloperACT
- CCSenior Business Systems AnalystACT
- CCSystem TesterQLD
- CCSAP DS and BI SpecialistVIC
- CCMultiple Java rolesACT
- FTNetwork Engineer | NV2 clearance | Defence projects | Immediate interviewACT
- FTSystems Administrator/Engineer | Projects & BAU | Coastal Newcastle NSWWA
- FTNetwork Systems LeadVIC
- CCSolutions ArchitectNSW
- CCContract System Analyst (Website/PHP development) 160122/SA/vmtAsia
- CCJira Administrator - Western SydneyNSW
- CCSenior Server EngineerNSW
- CCOracle Developer - 3 month contractSA
- CCWindows System Admin, Administrator, Technical SupportNSW