Plantronics GameCom X20
- Excellent design, Clear audio from earpiece
- Mediocre noise cancelling microphone, sound leakage on mute button.
While the design of the GameCom X20 is rather special, the performance leaves a lot to be desired.
Price$ 44.95 (AUD)
Plantronics has earned a reputation for making well designed, unique, high quality gaming headsets. For the original Xbox, their Halo themed headset was a fan favourite. We recently reviewed the GameCom X30 For Xbox 360 and were quite impressed with both its design and sound quality. Adding to the GameCom range, Plantronics has once again come to market with an interesting and unique design in the X20, but unlike other Plantronics products, it isn't quite up to scratch.
We tested the sound quality of the GameCom X20 over Xbox Live and found it to be a mixed bag. The microphone picked up too much ambient noise, so much so, that the television volume needed to be turned down considerably, making it difficult to hear the in-game audio. The brilliance of the X30 was the fact that you could have your television at a reasonable volume and the microphone would still only pick up your voice. As far as voice quality goes, the X20 does a good job of capturing clear and easy to understand audio but since the microphone is very sensitive, you may need to mute the headset when not talking.
Muting the microphone and controlling earpiece volume are both manipulated via an in-line controller. While adjusting volume is both simple and effective, muting the microphone doesn't work as well as it should with some minor noise leakage. This means that when you put the microphone on mute and then talk, your voice can still be faintly heard.
The design of the GameCom X20 is unique and, at first, a little confusing. It has a rubberised hook that sits behind the earlobe, keeping the earpiece in place. The earpiece has a foam cover which makes it rather large and we found it uncomfortable for extended use; however, this may not be the case for all users. The 2.5mm jack connects directly to the Xbox 360 controller but can also be used with the original Xbox by connecting it to the communicator controller dongle.
We were a little disappointed with the GameCom X20, especially since we loved the X30 so much. When playing Xbox Live you need a headset that will perform well with clear audio both from the earpiece and the microphone and in that regard, the X20 just didn't cut it.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Subaru XV 2017 review
- 2 Samsung 2017 QLED Q7 TV: Full, in-depth review
- 3 Kogan Atlas UltraSlim Pro laptop: full, in-depth review
- 4 Gigabyte Aorus GA-AX370-Gaming 5 AMD Ryzen AM4 motherboard review
- 5 Kogan curved 4K UHD 55-inch LED LCD TV review
Latest News Articles
- Saints Row II is free on GOG, but not for long
- The original StarCraft and its beloved Brood War expansion are now free
- Xbox One Insiders get first crack at player-organized tournaments
- Meet the new Microsoft Edge: 5 key improvements with the Creators Update
- Microsoft will unveil Project Scorpio, the next Xbox, at E3
PCW Evaluation Team
A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.
I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.
As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!
For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.
- Samsung Galaxy S8 phone: full, in-depth review
- Ryzen 5 vs Intel Core i5 CPU Australian review
- Mass Effect Andromeda review: One for the fans
- Which flagship TV is best? Sony 4K HDR Bravia 2016 versus LG 4K HDR OLED 2016
- 10 Blu-ray movies / Best looking Blu-ray movies
- TPProject Co-ordinatorNSW
- FTHelpdesk SupportNSW
- TPInfrastructure ArchitectQLD
- FTSenior Test Analyst - Gov & Remedy/Service Now backgroundNSW
- FTInformation Security ManagerACT
- TPAgile Project Manager. Lean ProductivityNSW
- CCNetwork EngineerQLD
- CCSOE Business AnalystACT
- FTFull Stack Developer - Symfony 2QLD
- TPProject Manager. Enterprise wide IT ProjectsNSW
- TPProduct ManagerVIC
- FTNetwork Engineer - CCNP - WeipaQLD
- CCUser ResearchNSW
- CCSenior Project OfficerNSW
- FTBI and Report DeveloperQLD
- FTNetwork EngineerSA
- FTFront End .Net Developer. Permanent job . ACT LocationACT
- FTSenior Business AnalystNSW
- FTTest AdvertSA
- CCService Delivery Analyst - Port MacquarieNSW
- FTTechnical SpecialistACT
- FTRecruitment ConsultantSA
- FTDigital Business Analyst | Online BookingQLD
- FTSecurity and Technical Risk ManagerQLD