Nokia E72 smartphone

SUCH a piece of crap !! Don't buy it ! The other users who have given good reviews mustn't have had it for longer than 6 months! Mine was going well for a while there apart from connecting to the internet when I didn't want it to, freezing and not receiving text msgs (which was bad enough). It now for the second time is showing no reception at all.. anywhere! And won't accept phone calls or msgs. I've done everything I can do to try and fix it, (don't even bother with customer service she told me to hold the hash button down for a few seconds. Really?!) At least I guess that's what she said.. I couldn't really understand her with the thick accent. It cost me $120 to fix the first time! I'm getting an Iphone, something reliable unlike this rip off Nokia waste of money.