One headset for your desk phone, mobile phone and softphone.
- Multiuse for desk phones, mobile phones and softphones; up to 70 metres wireless range; reasonable audio quality
- Pricey; no handset-lifter included; incoming audio could be louder; background noise can affect calls
Jabra’s M5390 achieves its goal of providing a headset for use across multiple devices, but the lack of an included handset-lifter is a downside, especially considering the hefty asking price.
Price$ 389.00 (AUD)
Jabra's M5390 headset connects both corded desk phones and Bluetooth mobile phones to a single Bluetooth headset. The M5390 is aimed at office staff, managers and specialists who spend plenty of time away from their desk. However, the lack of an included handset lifter is a disappointment.
The headset itself is quite large, so although it can be used as a regular Bluetooth headset, it's best suited for wearing in and around the office; using it outside could result in quite a few puzzling stares as Bluetooth headsets do have a certain stigma. The overall design is fairly unremarkable. The M5390 sports a plain, matte black finish, and its build quality feels excellent. The subtle style should appeal to most users. A minor complaint lies with the controls: considering the size of the headset, they are a little too small for our liking and could have been larger without compromising the M5390’s size and weight.
Comfort can be an issue, as the M5390’s ear bud doesn’t sit firmly and tends to dig in after prolonged periods of use. Thankfully, Jabra has also included an over-the-head band complete with a soft cushion ear cup. This can be used as an alternative to the standard ear hook; both can worn be on either ear.
The M5390 is quite easy to set up: simply plug the desk handset into the bottom of the base station, then connect the base station to your desk phone with the included cord and finally plug the unit into AC power using the supplied adapter. The base station-cum-dock acts as both a connection to your desk phone and a charger for the headset.
Synchronising the M5390 with your mobile phone is also a simple process. Pairing mode is entered by holding down the answer/end call button for three seconds and finding the M5390 using your mobile phone. Once your mobile and desk phone are connected, the M5390 will allow you to take calls from both using the single headset.
Jabra also bundles a PC Bluetooth dongle (A335w). This allows the M5390 to be used with a wide range of PC-based softphones, including Skype. Conveniently, even when using the headset with the A335w, the range is up to 70 metres and the quality is on par with both desk and mobile phone use.
We tested the reception with thick concrete walls separating us from the base station in and around the office, and the quality of calls wasn’t affected. Audio performance for both desk and mobile phones is excellent, though incoming audio could have used a boost in volume. Sound is passable in quiet environments, but it does tend to deteriorate when there is background noise, which is easily picked up by the microphone and does have a slight effect on outgoing sound.
Unfortunately for using the M5390 with a desk phone there is no handset-lifter included in the sales package. This means that you'll have to lift your handset like you normally would to make and receive calls, despite sound coming through the M5390 headset. A handset-lifter is available as an optional accessory.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Evapolar USB air conditioner review
- 2 LED Lenser P7R Professional Torch review
- 3 Aftershokz Wireless Trekz Titanium Bone Conduction Bluetooth Headphones review
- 4 Review: Periscope users rejoice with Feiyu’s G4 Plus 3-Axis Gimbal for Smartphone video
- 5 2016 Ford Mustang EcoBoost review
Latest News Articles
- Google Pixel image leaked, revealing new home screen and rounded icons
- iOS 10 slower off the uptake mark
- Hands-on: Google Assistant's Allo chatbot outdoes Cortana, Siri as your digital pal
- HTC announces the Desire 10 Pro and Desire 10 Lifestyle smartphones
- Report: Samsung's overzealous efforts to beat Apple lead to battery woes
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTBusiness Development Manager | ICT intelligent systems integrationVIC
- FTTest Manager (HP Quality Centre / ARIBA)NSW
- FTSenior Project Manager | TelecommunicationVIC
- FTNetwork and Security Design EngineerNSW
- FTLinux Systems AdministratorNZ
- CCBusiness AnalystQLD
- CCBI Reporting AnalystACT
- FTJava DeveloperNSW
- CCService Desk analystSA
- FTDesktop/Application SupportVIC
- FTNetApp Storage ConsultantWA
- FTSenior Front End DeveloperNSW
- CCFull Stack Application Developer - IoT projectsVIC
- CCNetwork Design Specialist - TelecommunicationsNSW
- FTTechnical Support Engineer | Cloud | Automation techsNSW
- CCData Analyst | Data Feeds | Catalogue and MapNSW
- CCData Analyst | Data Management Framework | Experience in RNSW
- FTTeam Leader Full Stack, Python, FinanceNSW
- CCIT Security ArchitectACT
- CCDesktop Infrastructure SpecialistACT
- FTBackup ConsultantWA
- FTCustomer Solutions Engineer | Voice | Data | TelcoNSW
- FTOutbound TelesalesVIC
- CCiOS DeveloperNSW
- FTPositive Vetted ICT positions - Defence intelligence and information securityACT