Jabra BT5020 with Bluetooth Hub
- Ease of use and setup, hub takes up minimal desk space, hub compatible with future headsets
- Handset lifter is an optional accessory, controls are a little small
Jabra's BT5020 bundle is a handy option for those who spend a lot of time out of the office on their mobile. The lack of an included handset lifter is a downside though.
Price$ 329.00 (AUD)
Jabra's BT5020 bundle is a dual-solution that connects both corded desk phones and Bluetooth mobile phones to a single Bluetooth headset. Aimed at professionals who spend plenty of time outside the office, the benefit of this converged technology means a single Bluetooth headset will work with multiple phones, potentially saving businesses money.
Essentially, this bundle consists of two separate products; the BT5020 Bluetooth headset and the BT7010 Bluetooth hub. The Bluetooth Hub allows the headset to pair with most desk phones including analogue, digital, PBX systems and VoIP phones. Once connected, the hub allows users to take calls from both your mobile phone and your desk phone using the single BT5020 headset.
The hub is quite easy to set-up – simply plug your desk phone handset into it, connect the hub and your desk phone using the supplied connection cord and plug the unit into AC power. Synchronising the BT5020 with your mobile phone is also a simple process. Pairing mode is entered by holding down the pairing button and finding the BT5020 using your mobile phone.
Once your mobile and desk phone are connected, the hub will allow you to take calls from both using the one BT5020 headset. Conveniently, if you decide to upgrade your headset in the future, it will be fully compatible with the hub. Perhaps the biggest issue with the hub is the fact that there is no handset lifter included in the sales package (this is an optional extra). It means that you'll have to lift your office handset like you normally would to make and receive calls, despite sound coming through the BT5020 headset.
Audio performance on both desk and mobile phones is noteworthy, but not outstanding. Sound is passable in quiet environments, but does tend to deteriorate if you are in an area with a lot of background noise. Incoming sound is quite good, but our callers regularly complained that our voice was distorted and unclear.
The BT5020 is fairly unremarkable in terms of design, sporting a plain, matte black finish. That being said, many consumers may prefer its bland style to the many flashy alternatives on the market. It is quite comfortable to wear for long periods, though we found that the edge of the earpiece dug into our ear a little too frequently. The ear bud sits just inside your ear with audio provided through a small speaker. The design is convenient as it can be worn on both ears thanks to a rotating hinge.
A small indicator light next to the call handling button lets you know the status of the headset. A constant red light denotes that the unit is charging, green means it is fully charged, while a blue light indicates that the unit is in pairing mode. A minor complaint lies with the controls – considering the size of the headset, they are a little too small for our liking.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 2016 Ford Mustang EcoBoost review
- 2 Review: TCL C1 series 4K TV
- 3 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 4 LG 55EG960T OLED UHD TV
- 5 Panasonic Viera UHD TV review: good hardware, fragmented software
Best Deals on Good Gear Guide
Latest News Articles
- What iOS 10 can tell us about the new iPhone
- Rumor check: Everything we think we know about the Galaxy Note 7
- Windows 10 phones finally gain NFC payment support as Wallet 2.0 rolls out in preview
- Moto Mods for the Moto Z won't be cheap, with costs ranging from US$69 to US$299
- This custom-built case lets Android run on an iPhone
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- CCNetwork EngineerACT
- CCSAP Portal DeveloperVIC
- FTTechnical Lead - Tier 1 Customer interfaceACT
- FTSystems EngineerNSW
- CCProject/ Program AnalystVIC
- FTTechnical Business Analyst (Integration background)NSW
- FTInfrastructure/Solution ArchitectNSW
- FTJava DeveloperAsia
- CCProgram Test ManagerNSW
- CCProject Scheduler - IT Security ProgramNSW
- FTIT Support Analyst (Renewal Contract)Asia
- CCSenior Project Delivery ManagerACT
- CCProgram Controls ManagerACT
- CCICT PreSales SpecialistVIC
- CCJava Developer with Oracle database experience | Defence intelligence | NV1ACT
- CCProgram CoordinatorNSW
- CCLevel 1 & 2 Helpdesk (Need SAP, ERP system experience)NSW
- CCSenior IT Automated TesterNSW
- CCAnalyst Programmer (System Backup Operation/UNIX) 160615/AP/791Asia
- CCIT Finance Systems Process AnalystNSW
- CCUX DesignersQLD
- CCTechnical Content ProducerVIC
- CCTechnology DeveloperVIC
- CCSenior Performance & Automation EngineerNSW
- CCPMO AnalystVIC