Yujin Robot iClebo Home robotic vacuum cleaner

What about the mop function? Does it do justice when cleaning tiles with the microfiber ?

iClebo works for me and has been doing a stirling job for months. With pets and children and general dust, it really helps me stay on top of things and provides a clean floor quietly for very little effort. Alpharobotics have been great so far with gracious help over the phone a couple of times and a generous attitude to a motor problem. I have had no problems with any other aspect of the machine, including the rubber blade on the dust bin. I feel that this company seeks to operate honestly and honourably and is being very helpful, even generous about a current repair and minor upgrade. The product is genuinely good and I would love to see more households being helped by this robot. With such an excellent product, distribution company and time pressured lives, support and perseverance are warranted for this new venture.

This is the most expensive boat anchor I have ever purchased. The rubber bin door wears out after a few hours of cleaning so it wont pick up dust rather just shoot it out the back. This is a known issue.

The retailer wont take it back and refund me even though it is under warranty. Search whirlpool.net.au for more information before wasting a lot of money like I did.

Obviously Andrew did not read that the reviewer did a battery run down test that lasted a lot longer than an hour. I have had my iClebo for more than six months running it for 2 hours a day and find it to be a great help in maintaining cleaner floors. I have found the Australian distributor to be very helpful & they even recently sent me a new rubber blade for the bin for free when after 5 months of daily use it had gotten a little damaged. They advised me to avoid letting my iclebo robot from crossing over metal strips as that will over time damage the rubber. I will just shut the particular door to avoid the metal strip crossing multiple times & do that room seperately from now on, a small effort to make to look after something that saves me sooo much time. My floors have never been cleaner, I love it!

I purchased my iClebo about 8 months ago. It works really well and has taken a great workload from our normal vacuuming duties. Our house is an average three bedroom home with hardwood flooring throughout. iClebo vacuums under beds and does a fantastic edge sweep which is where most of the daily fluff seem to lodge. It goes off automatically each day and recharges itself. Occasionally he will get lost and needs me to charge him, but that is only on rare occasions. It is so nice to come home and have a house like someone has cleaned the floor whilst you are out. Recently our iClebo had a problem with his main brush. I contact mark in Sydney and he come to my home in Newcastle within three days as arranged and fixed the problem. I have also purchased extra filters over the net with mark and they have promptly been delivered without issue. Mark also contacted me by telephone after the minor breakdown to ensure that we were happy with the unit. We are happy with it and when it does finally die he will be replaced. Whilst we will always keep our other vacuum for after parties etc our iClebo certainly has proven his worth. Mark's service and after sales service has been second to none. Thank you

After much research in to robotic vacuums, I decided on the iClebo Smart. After searching the web, I found that the only place I could buy one was from eBay or from the Australian Distributor Alpha Robots. I (mistakenly) thought that buying from the Oz distributor would be a safer bet. Wrong.

After 5 months of ownership, I would not recommend the iClebo to anyone. The iClebo relies on a thin rubber strip to pick up rubbish/dust. This rubber strip is incorporated in to the dust bin door.

After minimal use, the rubber wears down. When the rubber wears down, it wont vacuum properly. This especially noticeable on a hard wood floor....instead of dust etc being sucked up, it shoots out the back of the vacuum.

I have made numerous complaints to Alpha Robot Australia, who have admitted there is an issue (I have email proof) and have replaced the part numerous times with the same problem. Even though this issue has now happened 4 times, Alpha Robot refuse to give me a refund even though the item has a 12 month warranty.

I have given this product a rating of 1.0 because most of the time it either isnt working or isnt working properly. I would give www.alpharobot.com.au a zero as a company and unfortunately their warranty is something they only use if they want to.

For further reading before deciding to purchase, see below :

http://www.austech.info/home-energy-improvements/44153-yujin-iclebo-irobot-roomba-2.html

http://forums.whirlpool.net.au/forum-replies.cfm?t=1417413