engin SoftPhone Starter Pack
- Call Rates, RRP, Package on a whole
- 2 hours offer doesn't apply to all countries, Softphone interface could be improved
Including a headset and two hours free talk time, the Engin Softphone Starter pack is a good buy with only a few minor issues.
Price$ 9.95 (AUD)
Engin are a broadband phone company who specialise in VoIP (Voice Over Internet Protocol) and their Softphone Starter Pack is a great, low cost way for consumers to get a taste of this new technology.
The Engin Softphone Starter pack includes up to two hours of free talk-time at an international rate of 3.5 cents per minute for the UK, Canada, USA, China, Hong Kong and New Zealand. You are still able to call anywhere in the world at different rates available from the Engin website . For example, calling Italy is charged at four cents per minute instead of 3.5. We still think these prices are very competitive and you do get pretty good value for money.
In terms of domestic rates, Engin's service is equally competitive; a flat rate of 10c for standard local and national calls, with mobiles slightly more expensive at 27 cents per minute. Furthermore, calls between Engin numbers are entirely free. For those who call you, the rates are the same as standard landline calls - local area and long distance.
The Softphone Starter Pack includes a single earpiece with inbuilt microphone, a CD containing the eyeBeam software and a card with your unique service key. The Starter Pack is incredible easy to set up; simply register an Engin account, install the Softphone application and plug in your earpiece and microphone. Once your registration is complete, Engin supply you with a unique phone number, just like a normal landline. If your computer is on and your broadband connection running, this number can be dialed as you would a normal telephone and you simply use the software to answer the call. The fact that you get a phone number for incoming calls is a big plus for the Engin service.
The Engin eyeBeam software is fairly easy to use, although the interface is not as intuitive as we would have liked. In particular the buttons are very close to each other so if you are using a mouse, it may become a slow process. There are mute and speakerphone functions as well as six speed dial spaces where you can store frequently dialed numbers. Conveniently, there are speaker and microphone volume controls beside the keypad, so it's easy to adjust volume levels during calls.
With these types of packages, it all comes down to quality of service and we were pleased to report that we had no major concerns with Engin in this regard. It is important to note though, that quality of service does depend on a number of variables. In our experience calls were clear, loud and for most part our friends thought we were calling them on a standard landline telephone. Our only issue is with the included headset. Although we didn't expect much considering the Starter Pack costs less than $10, its quality is fairly poor. Its good enough to give you a taste of this technology, but we recommend a VoIP headset for optimum performance. At this price though we can't really complain.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Sony Xperia Z5 Premium review: Is the world ready for a 4K phone?
- 2 Mazda MX-5 (2016) review: Absolute driving purity
- 3 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 4 LG 55EG960T OLED UHD TV
- 5 Panasonic Viera UHD TV review: good hardware, fragmented software
Best Deals on Good Gear Guide
Latest News Articles
- Mozilla Firefox update fixes several vulnerabilities
- Windows Phone can now work on smartphones with Intel x86 chips
- iOS 9.2.1 and OS X 10.11.3 are now available
- New field test lets you install Android apps directly from Google search
- Survey says: Almost a third of US consumers on Windows 10
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTDigital Marketing Specialist | Media BuyerNSW
- FTLevel 2 IT Support TechnicianVIC
- FTFront End Developer Required Working World Leading Digital TeamNSW
- FTTechnical Lead (C#/.Net)NSW
- FTBusiness Analyst (SCADA / CSI)VIC
- CCSenior Business AnalystACT
- CCSharePoint Web DeveloperACT
- FTChange & Communications OfficerQLD
- FTNetwork Engineer | NV2 clearance | Military jets, subs, bases and networksACT
- CCSenior Agile Business Analyst - Online/Mobile experienceNSW
- FTApplication Packaging & Deployments Team LeaderNSW
- CCData AnalystNSW
- CCSenior Network EngineersACT
- CCOracle Test LeadNSW
- FTSystems Engineer / Administrator - Managed ServicesNSW
- CCIT Service Improvement SpecialistNSW
- CCOracle Business Analyst / TrainerSA
- CCProject Manager, Network, FinanceNSW
- CCEnterprise Systems Infrastructure SpecialistNSW
- CCSenior Business Analyst - Life InsuranceVIC
- FT.NET DeveloperVIC
- FTProject Support OfficerWA
- CCBilling Assistant / AdministrationACT
- FTPrograme ManagerNSW
- CCProject Manager IT infrastructureACT