Brother MFC-9840CDW colour laser multifunction
Brother's top-of-the-range colour laser multifunction printer has plenty of features, but it has an awkward control scheme
- Comprehensive connectivity, user-upgradeable memory, automatic duplexing
- Expensive consumables, doesn't multitask, poor Web interface, some colour issues
The Brother MFC-9840CDW colour laser multifunction throws in every feature except the kitchen sink, but we found it awkward to use.
Price$ 1,599.00 (AUD)
Best Deals (Selling at 3 stores)
Brother's MFC-9840CDW colour laser multifunction is cheap and packed with features, but we weren't impressed by its navigation scheme and expensive consumables.
Looking like a big version of the Brother MFC-7340, the Brother MFC-9840CDW can fit 250 sheets in its front paper input cassette and an additional 50 in its multi-purpose tray. Brother also offers an optional 500-sheet paper tray. You can connect to the printer through USB, Ethernet or Wi-Fi, and its 128MB of memory is user-upgradeable to 640MB through a panel on the left side of the printer.
In similar fashion to the HP Colour LaserJet CP2025dn , the MFC-9840CDW's four toners are aligned horizontally in a retractable tray behind the front panel. Though comparatively small, the toners still manage reasonable page yields of 4000 pages per colour toner and 5000 pages for the black toner. Unfortunately, the price of the consumables raises this multifunction's running costs to a very expensive 22.2c per A4 page.
The Brother MFC-9840CDW's navigation pad is big and has a confusing array of buttons including up to 40 fax number presets, a number pad, and an oddly positioned OK button. It isn't able to multitask; once you enter the scan function, for example, you must first press Stop before being able to copy or fax. You can use the controls to print from a USB drive or access the Secure Print mode.
The printer's Web interface is plagued by a poor layout and lack of features. The Web interface offers basic features like access to information about consumables and user administration, as well as letting you perform some minor maintenance tasks like colour calibration. The Web interface can automatically send e-mail reports to administrators and you can lock specific users out of individual functions, but it lacks IP filtering, 802.1X authentication and other advanced security features.
The printer's speed is consistent at 21.4 pages per minute for both mono and colour printing, and it takes an average of 15 seconds to print the first page. This isn't horribly slow but there are faster laser printers if speed is of paramount concern.
Documents are clean and largely accurate but characters become feathered when printing at 7pt. The Brother MFC-9840CDW's colour palette isn't entirely accurate, and transitions between green and blue colours caused some fading to occur. The Brother MFC-9840CDW doesn't produce mono and colour documents at the quality expected from a top-end laser printer.
Scans are quick, taking an average of 1min 30sec for a full A4 colour photo. The results are detailed, making it a good option for both text and photo scanning.
The feature set and price tag are admirable, but a poor user experience combined with expensive consumables make the Brother MFC-9840CDW colour laser multifunction hard to come to terms with. If you're after a fully featured multifunction for draft printing it certainly suffices, but it lacks the quality required for presentation documents.
Join the Good Gear Guide newsletter!
Most Popular Reviews
- 1 Review: TCL C1 series 4K TV
- 2 Sony 75-inch UHD TV (X9400C) review: Sony and Android are a winning duo
- 3 LG 55EG960T OLED UHD TV
- 4 Panasonic Viera UHD TV review: good hardware, fragmented software
- 5 Microsoft Lumia 640 review: Honouring Nokia's legacy
Best Deals on Good Gear Guide
Latest News Articles
- How 4D printing is now saving lives
- 3D printing industry to triple in four years to $21B
- Disney files patent for near instantaneous 3D printing
- Never run out of printer ink with HP Instant Ink
- HP to launch 3D printers this year
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- CCSenior Service Desk ManagerNSW
- FTPerformance Test AnalystNSW
- CCTechnical WriterACT
- FTWeb & Mobile Solutions DeveloperNSW
- FTImplementation / Deployment Specialist- Web Sphere, ESB, IIBNSW
- CCDevOps Software Configuration ManagerACT
- FTSenior Full-Stack .NET DeveloperVIC
- FTNetwork EngineerNSW
- FTTechnical Specialist EmailACT
- CCProject SpecialistVIC
- CCInfrastructure Business AnalystNSW
- CCSystems Analyst (HTML/JAVA/Wireless & Mobile) 160525/SA/443Asia
- FTQuality ManagerACT
- FTProject Manager - Web ContentVIC
- CCBusiness Analyst, Service Performance, RetailNSW
- CCBig Data DeveloperWA
- CCSolution ArchitectNSW
- CCAWS Developer/LeadNSW
- CCService Provider Manager - DesktopVIC
- FTFront End DeveloperACT
- CCTechnical Specialist - IP Network Design - Juniper MXNSW
- CCProject Manager PMP RMP certified - NV1ACT
- CCTechnology Lead / Senior Developer - Java (Urgent)NSW
- CCSystems Engineer- VMware / Cisco UCSNSW
- FTPermanent Defence network engineer - career progression & flexible conditionsACT