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Technical Consultant - ITSM/HP Service Manager

QLD, Brisbane
Posted on 04.12.2017
  • Contract Opportunity
  • Australian Citizen - Security clearance would be an advantage
  • Canberra Based

Seeking a Technical Consultant with experience in ITSM/HP Service Manager for a large, recently re-branded Service Provider.


Seeking a Technical Consultant with experience in ITSM/HP Service Manager for a large, recently re-branded Service Provider.

  • Contract Opportunity
  • Australian Citizen - Security Clearance would be an advantage
  • Canberra Based
Skill required
  • Good Hands on Experience & highly proficient in developing OO workflows from requirements gathering through to design, development and delivery
  • Experience in deploying OO in distributed architecture
  • Exhibit a high level end-to-end understanding and workflow implementation experience for:
    • Closed Loop Incident Management
    • Runbook Automation
    • Automatic Managed Node Addition & Deletion in products like NNMi, Sitescope, OMi
  • Experience with automating ITSM process workflows for ticketing systems (HP Service Manager, HP Service Center, Remedy, ServiceNow)
  • Good understanding of broad range of technologies & experience in Integrating OO with them
  • Good Proficiency in OO Web services, Administration, Clustering, Scripting, excellent troubleshooting skills & self-starter
  • Knowledge of Enterprise Monitoring metrics and best practices.
  • Experience with Enterprise logging tools and best practices.
  • Experience with one or more of the following, Windows Powershell scripting, SQL scripting, Linux shell scripting, Java, Java Script, C++, Visual Basic, .Net languages, Perl
  • Excellent analysis and troubleshooting and problem-solving skills
  • Adaptability; able to adapt to changing business requirements and react quickly
  • Self-motivated individual, able to work independently yet in coordination with a team
  • Strong oral and written English language skills required

To be considered for the role click the 'Apply' button or for more information about this and other opportunities please contact Rebecca Mitchell on 02 61519208. Please quote our job reference number: 200165205.

Reference Number: 200165205_5

Contact Details: Bec Mitchell

How to Apply?

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Contact Details

Contact Name: Bec Mitchell

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