AdventNet Zoho CRM Enterprise Edition

Tuesday, 6th of May, 2008

A great price, sophisticated featureset for the price, suite of complementary applications

Configuration is a drag, no support for inbound e-mail, lacks basic audit logs for tracking changes to records, no queues for rules-based task assignment

Zoho CRM is the most affordable hosted CRM solution on the market. The solution lacks a number of enterprise requirements including integration hooks, time-based escalation triggers, queued workflow and document management, but has much to offer SMBs. Highlights include an intuitive GUI, customisable dashboards, field-level security, rules-based task assignment, and easy-to-share reports. Initial configuration is a grind.