Suitable for occasional use. LogMeIn also allows you to view a personal email archived in your Outlook folder.

Zoho CRM is the most affordable hosted CRM solution on the market. The solution lacks a number of enterprise requirements including integration hooks, time-based escalation triggers, queued workflow and document management, but has much to offer SMBs. Highlights include an intuitive GUI, customisable dashboards, field-level security, rules-based task assignment, and easy-to-share reports. Initial configuration is a grind.

For light users with even a passing knowledge of Microsoft Office, Ashampoo Office 2008 will be a decent buy that's familiar and easy to use (just as well, given the lack of documentation). In our tests we encountered no compatibility issues. But although $103 is a lot less than MS Office 2007's retail price of $690, similar products such as Star Office 8.0 ($69.95) are much less still. And if you're in the market for an inexpensive, stripped down productivity suite, OpenOffice.org and Google Docs, Spreadsheets and Presentations are so cheap they're, well, free.

For anyone who wants to revise documents, spreadsheets or presentations on the go, without needing to carry a laptop, Quickoffice Premier 5.0 could be just the ticket, while anyone frustrated with the (very!) basic Nokia S60 diary should take a look at the same publisher's Quickcalendar.

If you lack confidence in your writing skills, WhiteSmoke General Writing 2009 may prove to be a boon. And General Writing stays just the right side of overpriced. But as with all such tools, caveats apply — don't rely on WhiteSmoke alone to make sure your copy is pristine.