Broadband Advisor
Find out all about the iPhone at our iPhone Centre. News, reviews, how-tos and video - all in one location.- +
iPhone 3G owner sues Apple over dropped calls, slow speeds 22/08/2008 08:43:00
Alabama woman takes iPhone complaints to next level, demands class-action status.An Alabama woman filed a lawsuit yesterday against Apple claiming that the company's iPhone 3G drops calls, has trouble connecting to AT&T's network and is slower than advertised. - +
IPhone App Store and Web apps a hit with users 22/08/2008 07:34:00
Despite complaints from some users about iPhone 3G wireless connections, Apple continues to earn praise for its novel and expanding App Store, where consumers and business users alike can download applications for free or a small fee. - +
JBL On Stage IIIp 21/08/2008 13:15:00
Cashing-in on the incredible success of Apple’s iPhone is a popular option these days. All the big audio vendors have refreshed their iPod dock ranges to include iPhone support; the On Stage IIIp is JBL’s attempt to jump on the bandwagon. It is a circular speaker system with a focus on portability. While its audio does have a few issues, it should satisfy the average listener.
Newsletter Subscription
Four out of five Australians are satisfied with their telecommunications services, according to an Australian Communications and Media Authority (ACMA) report released today.
Despite the 81 per cent satisfaction rate, there is notable differences in satisfaction levels between households, small and medium enterprises and the rural sector.
The research, undertaken in April and May 2007, provides a snapshot of consumer satisfaction with fixed-line (landline), mobile, Voice over Internet Protocol (VoIP) and Internet services.
ACMA chairman, Chris Chapman, said while consumer perceptions about services were positive overall, the research suggests that the farm sector is significantly less satisfied with their Internet and mobile phone services than households and small to medium business (SMB) owners.
Farm-based consumers reported the highest levels of dissatisfaction with mobile phone services at 35 per cent, citing problems such as poor call quality, drop-outs and interference.
More than a quarter or 26 per cent of farm consumers also expressed dissatisfaction with Internet services, primarily due to the slow speed of their service.
Most household consumers were happy with their Internet Service Provider (ISP) and the majority at 58 per cent indicated they were unlikely to switch providers.
However, consumers in non-metropolitan areas perceived their Internet services as inferior to those in metropolitan areas.
The research also highlights that during the period 2002 to 2007, the number of complaints made to the Telecommunications Industry Ombudsman about telecommunications services continued to grow.
Fixed-line telephone services were rated most highly across all consumer sectors, although 77 per cent of SMEs indicated improvements could be made.
For emerging services such as VoIP, the majority of users were satisfied, although around a third reported being neither dissatisfied or satisfied, suggesting a transitional period for these customers.
The report is the fourth in ACMA's ongoing Telecommunications Today research program about the take-up and use of telecommunication services in Australia.
- with Sandra Rossi
Good Gear Guide Member Login
Jobs for: Cisco | Linux | Oracle | HelpDesk | LAMP | PHP | Ruby | Web Developer Resources: Legal Work Rights | Pay Rise Calculator | Salary Survey
Zepto release new graphics card for their Centrino 2 range 2008-08-21 15:34:00+10
Surfboard Mounted Touchscreen Computer Makes Waves 2008-08-20 16:00:00+10
Maximizer Software Launches New Brand and Corporate Focus on Mobile CRM 2008-08-20 14:12:00+10
Multimedia Technology & Herma Technologies announce new audience feedback solution from REPLY Systems. 2008-08-19 11:05:00+10
Fortinet Enhances FortiMail Email Security and Antispam 2008-08-15 13:00:00+10
