Stories by Tim Greene

Avaya bolsters contact centers, integrates Nortel technology

Avaya is overhauling its contact center software with features designed to boost productivity and also to demonstrate that the company is brimming with innovation it hopes will attract new customers, and keep those it acquired along with Nortel's ent...

Top Russian spy ring technology screw-ups

Alleged Russian spies arrested last month in cities around the United States seemed to be lacking in spycraft and in urgent need of some IT expertise, based on some of the gaffes they made. They also used some technologies effectively. Here is a summ...

Virtela offers cloud-based WAN optimisation

Managed service provider Virtela has revamped its infrastructure with a virtualized platform off of which it will run a range of services, the first of which is flat-fee WAN optimization service with a money back guarantee if customers are unhappy wi...

Apple iPad targeted by Avaya device

While Apple is set to rev up the hype machine at its Worldwide Developers Conference (WWDC), Avaya seems about ready to introduce an iPad-like device for business users that might steal a little of Steve Jobs’ thunder. The Avaya device acts like a ph...

Google is no competitor for Skype - yet

Google's recent purchase of codec innovator Global IP Solutions (GIPS) has observers in a froth over a possible showdown between Google Voice service and Skype, the most popular and largely free VoIP service that includes video and conferencing. But ...

The ultimate Twitter quiz

Beyond its power to give voice to the mundane details of millions of members' lives, Twitter has managed to influence politics, sport, diplomacy, science - just about every realm of human endeavor. Here's a quiz about some of its more publicized uses...

Start-up Infineta attacks data center connection logjams

Start-up Infineta Systems is coming out of stealth mode just in time to reveal that it is working on one of the knotty problems raised this week at the EMC World conference – how to connect data centers efficiently for backup, replication and cloud s...

LoveBug worm hit 10 years ago during a simpler time

When the LoveBug worm hit 10 years ago, it was a different time when people believed admirers were really reaching out to say "I love you", personal firewalls were turned off by default and executable attachments weren't blocked at e-mail gateways.

McAfee flub sets off Twitter backlash storm

After dealing with McAfee’s most recent fix that sabotaged Windows XP PC clients worldwide, users of the anti-virus software to Twitter to vent their rage, creating a public-relations and legal nightmare that will likely continue long after the last ...

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Family Friendly

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Stocking Stuffer

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Christmas Gift Guide

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GGG Evaluation Team

Kathy Cassidy


First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni


For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell


The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi


The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott


My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.


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