Stories by Kim S. Nash

Article | 30/07/2011 H&R Block shifts from PCs to virtualized thin clients
H&R Block's (HRB) virtualization project -- a CIO 100 Award winner this year -- is putting thin clients in the tax preparer's thousands of retail stor...
Article | 29/03/2011 Integrating social media is hard to do
Consumers check in on Foursquare. Your employees chat with customers on Facebook. Everyone tweets. Social media is everywhere, right? Not quite.
Article | 3/02/2011 How social networking creates a collaboration culture
Remember knowledge management? In the 1990s, KM emerged as a way to collect and share expertise across a company. Employees would fill out profiles fo...
Article | 19/05/2010 How Videoconferencing Improves Decision Making
Decreasing expenses isn't Genworth Financial CIO Scott McKay's top priority when he evaluates new IT. Rather, he says, it's how the new technology can...
Article | 25/02/2010 Zappos tries video sharing to boost sales
Sometimes you take a chance on technology even when you can't predict hard returns, hoping that an educated experiment will create business opportunit...

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