Facebook Messenger now supports native payments

Facebook today announced Messenger Platform v1.2, and the company's head of Messenger, David Marcus, says it is committed to making the bot experience even better than traditional app experiences.

Facebook today enhanced its Messenger platform by integrating its payment mechanisms for chatbots with the most popular financial service providers. During an onstage interview at TechCrunch Disrupt SF, Facebook Vice President and Head of Messenger David Marcus said you will now be able to make payments from inside Messenger using Visa, MasterCard, American Express, Stripe, PayPal or Braintree.

When Facebook announced its bot platform in April the company highlighted the capability to make travel arrangements and retail purchases from within Messenger, but you were still sent to external websites or mobile apps for payment transactions. The new changes, introduced today as part of Messenger Platform v1.2, mean you never have to leave the app to make a payment.

[ Related: Facebook is bringing in the bots and AI ]

Marcus dismissed the notion that bots are a fad, and said Facebook is committed to making sure they eventually live up to the hype. "It's not about bots, it's about how can you get an experience" by interacting with people, services, brands and businesses, he said. Messenger attracted more than 34,000 new developers during the past five months, and at least 30,000 related bots were released, according to Facebook.

The future of Messenger

With Messenger, Facebook is trying to build an ecosystem that enables the "fundamental things that people want to do when they talk to one another," such as one-to-one messaging, group conversations and the capability to interact with businesses, according to Marcus. During the last six months, Facebook invested heavily in Messenger's performance, real-time communications and instant video calling, Marcus said.

Messenger has a monthly audience of more than 1 billion users, and more than 300 million of those people actively use video messaging or calling on a monthly basis, according to Marcus. Facebook also wants to enhance the platform with voice-command capabilities for navigation and dictation, but it's not yet working on those features, he said. Group video calling is also "a pretty logical thing to build at some point," according to Marcus.

Finally, what will Messenger look like five years from now? "When you look at all of these entities that you interact with, it's bringing it all together," Marcus said. "Can you bring your daily life on Messenger in a more organized way, and actually have the best high quality, high fidelity interactions with people, groups of people, businesses, services and give an opportunity for developers to build a presence on a new platform and get distribution and adoption."

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Payments

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matt Kapko

CIO (US)
Show Comments

Cool Tech

Crucial Ballistix Elite 32GB Kit (4 x 8GB) DDR4-3000 UDIMM

Learn more >

Gadgets & Things

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Family Friendly

Lexar® JumpDrive® S57 USB 3.0 flash drive 

Learn more >

Stocking Stuffer

Plox Star Wars Death Star Levitating Bluetooth Speaker

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?