Facebook Messenger now supports native payments

Facebook today announced Messenger Platform v1.2, and the company's head of Messenger, David Marcus, says it is committed to making the bot experience even better than traditional app experiences.

Facebook today enhanced its Messenger platform by integrating its payment mechanisms for chatbots with the most popular financial service providers. During an onstage interview at TechCrunch Disrupt SF, Facebook Vice President and Head of Messenger David Marcus said you will now be able to make payments from inside Messenger using Visa, MasterCard, American Express, Stripe, PayPal or Braintree.

When Facebook announced its bot platform in April the company highlighted the capability to make travel arrangements and retail purchases from within Messenger, but you were still sent to external websites or mobile apps for payment transactions. The new changes, introduced today as part of Messenger Platform v1.2, mean you never have to leave the app to make a payment.

[ Related: Facebook is bringing in the bots and AI ]

Marcus dismissed the notion that bots are a fad, and said Facebook is committed to making sure they eventually live up to the hype. "It's not about bots, it's about how can you get an experience" by interacting with people, services, brands and businesses, he said. Messenger attracted more than 34,000 new developers during the past five months, and at least 30,000 related bots were released, according to Facebook.

The future of Messenger

With Messenger, Facebook is trying to build an ecosystem that enables the "fundamental things that people want to do when they talk to one another," such as one-to-one messaging, group conversations and the capability to interact with businesses, according to Marcus. During the last six months, Facebook invested heavily in Messenger's performance, real-time communications and instant video calling, Marcus said.

Messenger has a monthly audience of more than 1 billion users, and more than 300 million of those people actively use video messaging or calling on a monthly basis, according to Marcus. Facebook also wants to enhance the platform with voice-command capabilities for navigation and dictation, but it's not yet working on those features, he said. Group video calling is also "a pretty logical thing to build at some point," according to Marcus.

Finally, what will Messenger look like five years from now? "When you look at all of these entities that you interact with, it's bringing it all together," Marcus said. "Can you bring your daily life on Messenger in a more organized way, and actually have the best high quality, high fidelity interactions with people, groups of people, businesses, services and give an opportunity for developers to build a presence on a new platform and get distribution and adoption."

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Payments

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matt Kapko

CIO (US)
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?