Windows 10 Anniversary Update freezing on you? Microsoft's looking into it

Although the freezing bug hasn't been addressed yet, You can revert to an earlier build of Windows 10 while Microsoft works on a fix.

Have you encountered problems with your computer freezing upon logging in since you installed the Windows 10 Anniversary Update? If so, you’re not alone. And while there’s no proper fix for the issue yet, Microsoft is aware of the problem and is addressing it.

According to a thread started by a Microsoft rep and posted on the company’s discussion forums, the freezing issue occurs on machines “with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive.” The issue does not present itself when you boot your PC into Safe Mode.

The freezing issue became apparent shortly after Microsoft released the Windows 10 Anniversary Update at the beginning of this month. Neowin first reported on this issue August 6 and pointed to a Reddit thread that had over 600 comments from users who encountered the freezes. That thread now has 865 comments as of this writing.

Although Microsoft is looking into what’s causing this freeze-inducing bug, it doesn’t have a patch yet. In the meantime, you can roll back to an earlier build of Windows 10 as a workaround, the company notes.

To do so, restart or turn on your PC. Then, when you get to the login screen, hold down the shift key while clicking the onscreen Power button and selecting Restart. Upon restarting, Select Troubleshoot, then Advanced Options, then Go back to the previous build. For full instructions, and for further updates on this issue, visit the thread on the Microsoft Community discussion forums.

Disclosure: The author of this article provides copywriting services to TechSoup, a nonprofit organization that works with Microsoft and many other technology companies to provide nonprofits with technology products and services. His role at TechSoup does not influence his work for this publication.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Windows 10

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Nick Mediati

PC World (US online)
Show Comments

Cool Tech

Crucial Ballistix Elite 32GB Kit (4 x 8GB) DDR4-3000 UDIMM

Learn more >

Gadgets & Things

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Family Friendly

Lexar® JumpDrive® S57 USB 3.0 flash drive 

Learn more >

Stocking Stuffer

Plox Star Wars Death Star Levitating Bluetooth Speaker

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?