Microsoft reneges on unlimited Cloud storage for all business users

Organizations that have 'premium' Office 365 subscriptions will still get all the storage they need

Microsoft reneged on its promise of unlimited OneDrive for Business storage for all organizations, announcing Wednesday that only premium Office 365 subscribers will get access to limitless cloud storage.

While the company never officially said that every paying organization using OneDrive for Business would get unlimited storage, a blog post announcing unlimited storage for consumers said that it would be on the Office 365 roadmap. Removing that option for budget customers is a move that's sure to be unpopular among those businesses who thought that they would get more bang for their buck storage-wise.

It's a decision that's similar to one that Microsoft made regarding its consumer Office 365 product. According to Seth Patton, a senior director of product marketing for Office 365, Microsoft decided to go that way in order to focus OneDrive on helping users be productive -- and avoid acting as an online backup service.

"But it's a take back for some customers who we promised unlimited for, and we recognize, again, that's disappointing some customers," Patton said in an interview. "And it's a tough business decision and I just want to make sure that my empathy is clear on that."

Organizations using Microsoft's Office 365 and Office 365 Government E3, E4 and E5 plans, along with Office 365 Education, OneDrive for Business Plan 2 and SharePoint Online Plan 2 will still get access to unlimited storage. Microsoft will begin rolling that out by upgrading all users on those plans from 1 TB of storage to 5 TB of storage between now and March.

For those people with eligible plans who need more than 5 TB of storage, they can contact Microsoft support to get their capacity expanded.

Offering unlimited storage only to premium customers isn't an unprecedented move among the company's competitors in the online storage and collaboration space. Google does the same thing with its Google Drive for Work offering, and Box does the same thing for its enterprise storage service.

Microsoft's storage plan changes also come alongside a number of product updates, including the launch of a new sync client for Windows and Mac, the announcement of upcoming support for offline storage on OneDrive for iOS and new developer tools.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Office 365Microsoft

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?