Faulty taptic engines reportedly hinder Apple Watch production

Apple is depending on one supplier for all its taptic engines, according to the Wall Street Journal

Apple Watch production has been hampered by defective components from a supplier, according to a Wall Street Journal report.

Taptic engines produced by one supplier, AAC Technologies, in Shenzhen, China, began to fail reliability tests after Apple ramped up watch production in February, the Journal said, citing unnamed sources. The default caused Apple to destroy some completed watches.

Apple is now relying on a second supplier, Nidec in Japan, for most of the taptic engines because parts from that company didn't have the same issue. However, it will take time for Nidec to increase its production.

The Apple-designed taptic engine mimics the sensation of being tapped on the wrist. It is used to notify a person when they receive a notification or alert, among other functions. Instead of ringing to get a user's attention, the taptic engine is designed as a less intrusive way to relay information. To create the feeling of being tapped, the taptic engine uses a motor to turn a rod.

Apple last week instructed suppliers to slow production of Apple Watch parts until June, the Journal said. That surprised the suppliers, given the strong demand for the product.

Apple didn't immediately reply to a request for comment, and neither of the component makers could be reached.

The Apple Watch became available for pre-orders on April 10 and started shipping last Friday. The wearable has proved extremely popular, and an order backlog for the device extends into June. For now, the watch can only be ordered online or from an Apple store. While a select number of luxury retailers are selling the watch in stores now, the device will not be sold in Apple stores until at least June, the company has said.

It's unclear how much of the Apple Watch shortages are linked to the taptic engine issues, the Journal said.

To meet demand for its watch, Apple may find a second company to assemble the device, a task that is handled by the Taiwanese company Quanta Computer, according to the Journal. Foxconn, which puts together most of Apple's iPhones, may be in the running for the job and has started testing to assemble the watch, the article said.

Fred O'Connor writes about IT careers and health IT for The IDG News Service. Follow Fred on Twitter at @fredjoconnor. Fred's e-mail address is fred_o'connor@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Appleconsumer electronics

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Fred O'Connor

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?