RiteAid blocks Apple Pay, Google Wallet

Payments were accepted at Apple Pay's launch on Monday, but appear to have been blocked by the retailer

A payment terminal with an NFC payment logo compatible with Apple Pay and Google Wallet

A payment terminal with an NFC payment logo compatible with Apple Pay and Google Wallet

Days after the launch of Apple Pay, Rite Aid has stopped accepting the payment system at 4,600 stores across the United States.

The company, which is one of the biggest drug store chains in the country, said it is currently not accepting Apple Pay or the competing Google Wallet.

Posts from customers on Twitter indicated that Apple Pay worked successfully when the system launched on Monday, but it was subsequently disabled by the retailer later in the week.

The reason for the decision isn't clear.

Two company spokespeople failed to return numerous calls made on Thursday and Friday, although the company's customer service department confirmed the 'tap-and-go' payment systems were not currently welcome.

"We just can't take it at this time," a representative said when asked for details.

It's also unclear if the retailer has disabled all NFC payment ability on its terminals, thus also rejecting debit and credit cards with built-in NFC chips, or if it is actively identifying and blocking just those payments made with Apple and Google systems.

While Rite Aid isn't commenting on the move, some have linked the decision to the company's membership in Merchant Customer Exchange (MCX), a mobile wallet app backed by a consortium of retailers that "lets customers securely save, earn participating merchant loyalty points and pay."

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags consumer electronicsRiteAidsmartphonesiPhonefinanceindustry verticals

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Most Popular Reviews

Latest News Articles


GGG Evaluation Team

Kathy Cassidy


First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni


For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell


The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi


The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott


My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?