Apple asks iPhone 6 users in trouble to revert to iOS 8

A fix for an update Wednesday, which caused phones to lose cellular service and Touch ID functionality, is coming in a few days

Apple has recommended to users of its new iPhone 6 and iPhone 6 Plus smartphones to reinstall iOS 8 after an update Wednesday led to complaints of lost cellular service and functionality on the Touch ID fingerprint identity sensor.

The company provided instructions to affected users on its support site for reinstalling iOS 8.0 through iTunes.

It said it was also preparing a new software update, iOS 8.0.2, with a fix for the issue.

The iOS 8.0.2 update will release "as soon as it's ready in the next few days," Apple said, without giving a specific date.

The Health app won't work in iOS 8 after the reinstall, but will be fixed in the iOS 8.0.2 update.

Earlier on Wednesday there were reports that Apple had withdrawn the iOS 8.0.1 update it rolled out, after complaints from users. The update was meant to fix a number of bugs in iOS 8, which was rolled out last week. Apple did not immediately comment.

The company is also facing criticism from some quarters after some reports that the aluminium case of the larger iPhone 6 Plus, with a 5.5-inch display, bends under pressure.

John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Appletelecommunicationconsumer electronicsapplicationsiossmartphonesiPhoneMobile OSesmobile

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Ribeiro

IDG News Service
Show Comments

Cool Tech

Crucial Ballistix Elite 32GB Kit (4 x 8GB) DDR4-3000 UDIMM

Learn more >

Gadgets & Things

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Family Friendly

Lexar® JumpDrive® S57 USB 3.0 flash drive 

Learn more >

Stocking Stuffer

Plox Star Wars Death Star Levitating Bluetooth Speaker

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?