Jive adds Office 365 connectors for its enterprise social suite

The new tools link Jive with the cloud versions of Outlook, Office, SharePoint and OneDrive for Business

Jive has built links between its enterprise social networking suite and Microsoft's Office 365

Jive has built links between its enterprise social networking suite and Microsoft's Office 365

Jive has built links between its enterprise social networking (ESN) suite and Microsoft's Office 365 to let users leverage Jive collaboration features with the cloud versions of Outlook, Office, SharePoint and OneDrive for Business.

ESN vendors like Jive realized years ago that for their products to gain adoption in workplaces, they have to be threaded into the third-party applications that workers use every day, like the ones for email, CRM, ERP, accounting and the like. That way, users can tap their third-party software from within the Jive interface, and vice versa.

ESN software that is isolated from the daily-use business software of a company is unlikely to gain traction among users, because it becomes yet another stand-alone inbox of sorts that they need to check and maintain. In that sense, ESN software's adoption dynamics are different from the consumer market social media services it's modeled after, like Facebook and Twitter, which are at the center of the universe of complementary apps built around them.

Most ESN software providers, then, build custom connectors for popular business software products. They also provide APIs (application programming interfaces) so that enterprise and commercial developers can create their own integrations. Jive has already developed connectors for products from a variety of other vendors, including Box, Cisco, Dropbox, Evernote, Google, Salesforce and, of course, Microsoft.

However, previously rolled out integrations for Microsoft products, including Outlook, Lync, Office and SharePoint, were for their on-premises versions. The connectors announced Tuesday focus on cloud software, to which Microsoft is shifting its strategy.

With the new tools -- the Jive Connector for Outlook Online, Jive Connector for Office Online, and Jive Connector for SharePoint Online and OneDrive for Business -- Jive can position its ESN suite as able to assist Microsoft customers who are in increasingly common hybrid scenarios, meaning they're running both on-premises and cloud versions of these products simultaneously.

"We're where the users are," said Clara Liang [cq], Jive's chief product officer. "We let them work where they prefer."

As an example, Liang told of a hypothetical scenario where "John" from the marketing department gets an email on Outlook.com with a question he can't answer, so with the new connector, he transforms the message into a discussion thread in Jive, and also uploads the attachment to the ESN suite. Since Jive is integrated with Salesforce.com, sales rep "Gina" sees the new discussion started by John and, because it concerns one of her clients, she provides the information he needs, at which point John is able to reply to the original email.

Jive already had an integration with Yammer, the cloud ESN software which Microsoft acquired in mid-2012 and which it has been integrating with its Office family of products. However, a connector for Lync Online hasn't been developed yet.

Jive, whose customers include T-Mobile, GE Healthcare, Eli Lilly, Prudential, Genentech, Vodafone and Nike, is one of the few remaining "pure play" ESN vendors. Its rivals include IBM's Connections, Salesforce.com's Chatter and Communities, Microsoft's Yammer and SharePoint, and Tibco's Tibbr.

The 13-year old company went public in late 2011, but its shares, which are trading in the $6.50 range, are way off from their April 2012 peak, when they topped $27. Second-quarter revenue grew 23 percent year-on-year to $43.4 million and its net loss was $14.6 million, about $3.2 million narrower than in the year-ago quarter.

Still, Forrester Research ranked the company as a "leader" among enterprise social software vendors in a recent report, along with IBM, Salesforce, Microsoft, Zimbra and Tibco, saying that despite the "crowded vendor landscape, Jive continues to thrive by emphasizing user experience across all devices."

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Jive SoftwareapplicationsMicrosoftsoftwarecollaborationSoftware as a servicecloud computinginternet

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?