Apple attacked over 'worsening' factory conditions in China

An investigation has revealed health and safety violations at a factory that supplies Apple and other brands

Apple is under fire again for the way workers are treated at a supplier factory in China, prompting the iPhone maker to rush a team to the factory to investigate.

A new report by China Labor Watch and Green America revealed forced overtime, fire and safety risks, poor compensation and exposure to toxic chemicals at a factory in Suqian, China, operated by Apple supplier Catcher Technology.

CLW said it investigated the same factory 16 months earlier and reported its findings privately to Apple, which pledged to take action. But CLW now says the conditions "may actually be getting worse."

The undercover investigation was conducted last month and the groups released their final report Thursday.

"Apple and Catcher have done little to ensure that safety standards and other conditions have improved for Catcher's workers," the report said. It wants Apple to live up to its supplier code of conduct, which sets rules for the treatment of workers.

The investigation found 22 labor violations, CLW said, including fire exits locked shut, workers not given equipment to protect them from toxic chemicals, and mandatory overtime.

"Workers are made to labor for up to 100 hours of overtime per month, nearly three times the limit of 36 hours mandated by Chinese Labor Law," the report says. Workers in some cases were not paid for overtime work.

Apple said it was committed to taking quick action. "We know our work is never done, and we are devoted to constant improvement," it said.

The Suqian facility makes aluminum enclosures for MacBooks and iPads, Apple said. It said it conducts quarterly fire-safety inspections at the plant, and that the factory repaired fire extinguishers and unblocked fire exits as recently as last week.

"Our most recent annual audit, in May, found some concrete areas for improvement in Catcher's operations, and we worked with Catcher to develop a corrective action plan," Apple said via email. "We had scheduled a follow-up visit next month to review their progress but have dispatched a team there immediately to investigate this report."

The Catcher factory also makes products for Dell, Hewlett-Packard, Lenovo, HTC and Motorola, CLW said. The parent company, Catcher Technology, is based in Taiwan and operates multiple factories in China.

In its most recent supplier responsibility report in February, Apple said more factories were complying with the 60-hour work week rule. The company conducted 451 supplier audits in 2013, it said.

"Excessive overtime is not in anyone's best interest, and we work closely with our suppliers to prevent it. We track and report the weekly working hours for more than 1 million workers, and, through the end of August, Catcher has averaged 95 percent compliance with our 60-hour work week limit this year," Apple spokesman Chris Gaither said.

Other issues highlighted in the CLW investigation included workers being "required to pay for drinking water and showers in dorms," and a lack of representation for expressing grievances to upper management.

Workers also need "permission to resign," according to the report.

Agam Shah covers PCs, tablets, servers, chips and semiconductors for IDG News Service. Follow Agam on Twitter at @agamsh. Agam's e-mail address is agam_shah@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags business issuesAppleconsumer electronicshardware systemstablets

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Agam Shah

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?