Azure cloud services have a rough week

Outages and service disruptions hit several Azure products in various regions of the world in the past seven days

Microsoft's Azure Cloud computing platform suffered a series of outages and service disruptions in the past week that affected several products and impacted customers in various parts of the world.

Maintaining solid performance and reliability of the Azure infrastructure- and platform-as-a-service cloud tools is key for Microsoft, as it battles strong rivals in this market, like Amazon and Google.

Microsoft CEO, Satya Nadella, has identified the Azure suite of PaaS and IaaS products as essential for the current and future financial success of the company, which is shifting its focus from providing software that customers install on their premises to selling cloud services and applications hosted on its data centers.

Microsoft didn't immediately respond to a request for comment regarding the incidents that affected Azure in the previous seven days, as logged in this Azure service status page.

On Friday, August 8, Azure customers in Japan suffered what Microsoft described as a "partial performance degradation," which wasn't fully resolved until Monday, August 11. It included auto-scaling problems with Cloud Services, designed for customers to build, deploy and manage apps on the Azure cloud, and with Virtual Machines, which lets customers deploy Windows Server, Linux, or third-party software images to Azure.

Auto-scaling is an Azure feature that lets customers configure Azure to automatically and dynamically adjust the performance of their application based on pre-set metrics and parameters.

"Additionally, customers may have seen issues with their Metrics Reporting Services within their Management Portal," the Azure status log reads.

Also on August 8, a couple of "partial service interruption" incidents in the western US region affected a subset of Cloud Services, Storage and Backup services customers.

Then for about four hours on Monday evening (August 11) US Eastern Time, "intermittent connectivity issues" affected Azure services deployed in the southern Brazil region, an issue Microsoft described as a "partial service interruption" related to network infrastructure.

On August 12, Microsoft resolved a "partial performance degradation" issue that cropped up a week prior affecting customers in the eastern US., who "may have experienced issues with proper data flow to their Auto-Scale configurations."

A "full service interruption" hit Visual Studio Online in multiple regions between Wednesday, August 13, and Thursday, August 14. It started with performance problems on Wednesday evening that lingered through late Thursday morning. Then that was followed by a full-blown outage of Visual Studio Online that lasted about six hours.

On Thursday evening, Microsoft zapped a "partial performance degradation" issue that appeared Aug. 1, in which "a subset of customers in multiple regions may have experienced that their auto-scaling ability was reduced or disabled."

Also on Thursday evening, for almost two hours, a "limited subset of customers" across multiple regions may have experienced issues logging into the Azure Management Portal.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Microsoftcloud computinginternet

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Cool Tech

Crucial® BX200 SATA 2.5” 7mm (with 9.5mm adapter) Internal Solid State Drive

Learn more >

ASUS ROG Swift PG279Q – Reign beyond virtual world

Learn more >

D-Link TAIPAN AC3200 Ultra Wi-Fi Modem Router (DSL-4320L)

Learn more >

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

D-Link PowerLine AV2 2000 Gigabit Network Kit

Learn more >

Gadgets & Things


Learn more >

Lexar Professional 2000x SDHC™/SDXC™ UHS-II cards

Learn more >

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Family Friendly

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Lexar Professional 2000x SDHC™/SDXC™ UHS-II cards

Learn more >

ASUS VivoPC VM62 - Incredibly Powerful, Unbelievably Small

Learn more >

Stocking Stuffer

Lexar Professional 2000x SDHC™/SDXC™ UHS-II cards

Learn more >

Lexar® Professional 1000x microSDHC™/microSDXC™ UHS-II cards

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Best Deals on Good Gear Guide

Latest News Articles


GGG Evaluation Team

Kathy Cassidy


First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni


For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell


The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi


The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott


My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.


Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?