Nokia doesn't want you to get shocked, suspends tablet sales because of faulty charger

The AC-300 charger can give users an electric shock, but no incidences have been confirmed so far

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has temporarily halted sales of the Lumia 2520 in seven countries, because the tablet's AC-300 charger can give users an electric shock.

The problem is that the plastic cover of the charger's exchangeable plug can come loose and separate. If that happens, internal components can cause an electric shock if touched while the plug remains in a live socket, Nokia said on Thursday.

The issue was discovered during an internal quality control check. So far there have been no confirmed consumer incidents.

But as a result, sales of the Lumia 2520 tablet have been temporarily halted in Austria, Denmark, Finland, Germany, Russia, Switzerland and U.K. Consumers in those countries should stop using the charger as well as the Lumia 2520 travel charger accessory, according to Nokia. The travel charger has also been sold in the U.S.

Nokia's Jo Harlow, executive vice president of Smart Devices, apologized to the owners of the Lumia 2520, and said the company is working as fast as it can to minimize any inconvenience.

In total, approximately 30,000 chargers are impacted. The low number hints that the tablet hasn't been very successful. Lumia 2520 owners who want more information can visit the dedicated site Nokia has posted.

Send news tips and comments to mikael_ricknas@idg.com

Tags Tablet AccessoriesNokiahardware systemstablets

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mikael Ricknäs

IDG News Service

Comments

Comments are now closed.

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?