Forrester: Survey data dispels 'myths' about software industry trends in 2013

Business intelligence (BI) takes the lead, according to a new Forrester report on 'myths' and 'realities' in the software industry

Enterprise resource planning (ERP) applications may run the core operations of companies around the world, but enterprises are placing a higher priority in 2013 on other types of software, in particular business intelligence (BI), according to a new Forrester Research survey.

"BI leads the adoption priority list, both in terms of expanding or upgrading existing installations and new implementations," Forrester analyst Stefan Ried wrote in the report, which is titled "Ten Myths And Realities Of The Software Market In 2013."

The notion that public social networks "have entered the enterprise" is another "myth," according to Ried. "Not quite right. While employees value the open collaboration of social technology, they aren't moving collaboration to public social networks like Facebook and Twitter."

Nearly half of the companies Forrester surveyed "are concerned about corporate collaboration issues and are keen to keep Facebook and Twitter streams clearly separated from corporate applications," while only 14 percent want to integrate them, Ried wrote.

Yet another current myth, in Forrester's view, is that custom application development is dead, having fallen out of favor and supplanted by packaged products, according to Ried's report. "Definitely wrong," he wrote. "Enterprises spend about the same on custom-developed business applications as on packaged business software." Packaged applications are accounting for 25.8 per cent of software spending while spending on custom software stands at 25.6 per cent, according to the report.

The lesson for CIOs is that there's no need to purchase a major suite of package software "if you need only a small part of it," Ried wrote. "Custom development can be better as long as the business logic isn't subject to legal or tax regulations, such as financial accounting software."

It's also wrong to believe that Software-as-a-Service (SaaS) will replace on-premises software, according to the report: "Replacements drove only the first wave of SaaS adoption; the future will be hybrid."

In a related note, the idea that hybrid clouds are "just another load of hype" is another myth, according to Ried. In fact, Forrester's survey data shows that one-third of companies now trust hybrid scenarios, he wrote.

Other topics covered in Ried's report include Platform-as-a-Service (PaaS) and app stores.

On the first, data shows that PaaS will end up coexisting with traditional middleware and platform services, and won't replace it, according to Ried: "This is similar to the hybrid future for on-premises business applications and SaaS applications in the cloud."

And expect that "growing customer demand will soon drive app stores into corporate environments," he wrote. "Most enterprises are keen to control and govern the software content -- apps and add-ons -- from which their employees, administrators, or subsidiaries can choose. This is driving demand for internal enterprise app stores or private "views" of approved content in public and mobile app stores."

To that end, this week BMC announced the acquisition of Partnerpedia, which offers software that companies can use to create secure, governed app stores for employee use.

Forrester's report was based on data collected in a survey of 2,444 IT decision-makers in the U.S., Canada, France, Germany and the U.K., conducted in November and December 2012.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags business issuessoftwareForrester ResearchIT managementinternet

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Chris Kanaracus

IDG News Service
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?