Optus unveils femtocell service in Australia

Optus 3G Home Zone boosts mobile signal in the home, provides unlimited calls for $5 per month

The Optus 3G Home Zone device

The Optus 3G Home Zone device

Optus claims to have launched Australia's first national femtocell service, and will offer unlimited phone calls Australia-wide for $5 a month as part of the package.

Called the '3G Home Zone', the new Optus femtocell device is a small base station that plugs into a wireless router and uses a fixed-line broadband Internet connection to boost mobile coverage. Once operational, the Optus femtocell device should typically provide full mobile coverage within a 30 metre range for up to four users at a time.

As part of the 3G Home Zone package, Optus customers who purchase the device will be able to make unlimited standard national voice calls to fixed or mobile numbers for $5 a month within the Home Zone. However, only the allocated primary user of the device is eligible for the unlimited calls, and not every user that connects to the 3G Home Zone device.

The 3G Home Zone can be used with any Internet provider, but Optus recommends that the device be connected to a broadband service with a minimum download speed of 1Mbps — if the speed is capped at 128kbps or lower, the device will no longer work. Optus says the 3G Home Zone has a typical data usage of around 1GB per month, though this is “highly variable” depending on the home situation, and the number of users connected to the service.

A single Optus 3G Home Zone device can connect four Optus devices (mobile phones and mobile broadband products) simultaneously, but up to 12 devices can be registered on the unit.

“The Optus 3G Home Zone ensures customers have up to five bars of coverage in their house,” said Michael Smith, managing director, Optus consumer. “We see this as an enormous opportunity to make your mobile phone your home phone. We believe today’s announcement signifies the biggest challenge to the Australian home phone service since services began nearly 130 years ago.”

Optus first trialled the service back in April with around 250 users in Sydney and Brisbane, but the official launch covers every capital city in Australia and "a few" regional towns.

Optus says femtocell technology is particularly ideal for homes or small businesses in Australia that suffer from poor or non-existent 3G mobile coverage. The service promises up to five bars within 30 metres of most "standard constructed houses".

Optus will sell the 3G Home Zone device from 31 July to customers on plans of $59 per month or higher for $5 a month. Consumers on plans of $49 per month or below will pay $15 per month for the device.

The Optus 3G Home Zone is the second femtocell device available in Australia after Vodafone's Expand product, though the latter is only available for business and corporate customers.

Tags Optus 3G Home Zonefemtocellsoptus

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Ross Catanzariti

Ross Catanzariti

PC World

3 Comments

David

1

Deal for a family of one. A Big build-up with a little catch, only the primary user gets the deal, and be sure about it they will be the smallest user in the household.
Femto-bills for everybody else

Steve

2

Have just recieved the Home Zone product but have ran into problems getting it to work just outside of Sydney CBD. Am using Optus ADSL modem and surprisingly enough their are not compatitable to work together with the Optus HomeZone.

Am curious if anyone else has had any problems launching the HomeZone product.

The advise from the Optus Tech guys in India is to either continue with poor or no coverage at home or move to another carrier. Neither good options

Martin

3

I have had the Homezone for about 8 weeks and although it took 3 weeks for the Optus tech support and Alcatel people to get it working, since then I have had 5 bars of reception in an area that usually has 1. Unfortunately after about 3 seconds into a call the reception starts to turn into "every third word" rendering it useless. This is despite the fact that the device and phone still show optimum signal strength.This is all during good ADSL (optus) connection, that the homezone uses to boost the signal through.
Pretty sad product and the usual denials that anything is wrong from the "yes" people

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