Taipei presses Sony for more information after PSN hack

The Taiwanese capital also wants answers from Apple about location data collected by iPhones and iPads

The city of Taipei has sought more help from Sony for PlayStation Network gamers whose personal details may have been leaked, an official said on Wednesday. Its Law and Regulation Commission has also demanded answers from Apple over allegations that it had recorded the locations of iPhone users.

Taipei is the latest government entity to grill the two tech firms to protect the privacy of citizens. If the companies do not respond satisfactorily to Taipei's requests within 10 days of receiving a letter, Taipei can issue a fine between NT$30,000 (US$1,036) and NT$300,000, said commission chief consumer protection officer Chen Pi-chu.

Sony has battled cyber-attacks since April, when its PlayStation Network was hacked and taken offline.

Although Sony responded to the city's initial 10-day request for information after the cyber-attacks exposed sensitive personal data about potentially millions of customers, the city is unsatisfied with the reply.

"We hope they can give us a more complete answer and a better protection guarantee," Chen said.

Sony's Taiwan offices had offered to extend PlayStation Network membership terms as compensation, the city commission said in a statement.

Since responding to the request from Taipei, Sony has announced varies compensation measures around the world, including paying for a period of identity theft protection and offering free games to affected customers.

The commission has no estimate on how many PlayStation users live in Taipei, but the 2.6 million population includes numerous online gamers.

The commission also questioned Apple after seeing media reports that the company may have collected personal location data on the users of iPhones and iPads. It sent Apple's Asia offices a letter on Friday asking for more than a denial, Chen said.

Apple has rejected the allegations in testimony in the U.S.

Chen said she expects Apple to answer rather than risk the fine.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Appleconsumer electronicssecuritygamesiPhonePhonesonline servicessonydata protection

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ralph Jennings

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?