Apple offers Mac malware removal instructions

Apple FAQ helps remove 'Mac Defender' malware

There's been quite some commotion regarding the Mac and its relative security since Trojan horse Mac Defender appeared on the scene earlier this month. Now Apple's weighing in, with a Knowledge Base article focused on Mac Defender.

Titled "How to avoid or remove Mac Defender malware," Apple's document notes that the company plans to release a software update for Mac OS X that will automatically seek out and destroy Mac Defender (or any of its variants) if you've already installed it; if you've managed to avoid installation so far, the update will also embed an "explicit warning" in Safari in case you stumble upon it in the future.

As a stop-gap until the software update is released, Apple has also provided a series of step-by-step instructions for users who want to avoid installing the malware as well as those who have accidentally installed it and wish it removed. Launching Activity Monitor in your Applications folder, choose All Processes from the drop-down menu. Look for the name of the app in the Process Name column — in addition to Mac Defender, the malware also goes by MacSecurity and MacProtector — and click to select it. Click the Quit Process button in the top left of Activity Monitor, and select Quit from the resulting menu. Then you can quit Activity Monitor, go to your Applications folder, find the offending Mac Defender app, and drag it to the trash.

Apple also notes that malware can install a login item in your account in System Preferences. You don't have to remove the item, though Apple provides further instructions on how to do so.

As a close, the company notes that any official software and security updates for your Mac will always come directly from your computer's Software Update application or Apple's Support Downloads Website, and to "exercise caution" when entering in any sort of personal information online.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Antivirus & SecurityApplesecuritysoftware

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Serenity Caldwell

Macworld.com
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?