Telstra EasyCall 2 designed for seniors

The Telstra EasyCall 2 has extra large buttons, and displays large numbers on the screen for easy dialling

Telstra's EasyCall 2 mobile phone

Telstra's EasyCall 2 mobile phone

Telstra has today launched the EasyCall 2 mobile phone specifically designed with older users in mind.

Read our guide to other top Telstra Next G mobiles on prepaid.

The Telstra EasyCall 2 mobile phone has extra large buttons, audible key tones, and displays large numbers on the screen in an attempt to make dialling phone numbers as easy as possible.

The Telstra EasyCall 2 also features a quick access switch that activates the built-in speakerphone and dials a preset phone number.

"With big buttons and large numbers on the screen for easy dialling, the EasyCall 2 has audible key tones so you can hear the numbers you are typing and make sure you’re dialling the right number," said Telstra consumer executive director, Rebekah O'Flaherty.

"For instance, flicking the switch activates the speaker phone and dials their preferred phone number, so even if they can't hold the phone up to their ear they can still speak to someone. At the same time, it will send a SMS message to four pre-programmed numbers, so seniors can simultaneously contact friends and family."

Other features of the Telstra EasyCall 2 include a built-in torch, a dedicated keypad lock switch to prevent accidental dialling and an integrated FM radio. The EasyCall 2 is also comparable with T-Coil hearing aids, and is a Blue Tick rated handset, meaning it offers superior coverage in regional and rural areas of Australia.

The Telstra EasyCall 2 is available now for $99, and comes with a Telstra prepaid Next G SIM card and $10 credit to use within a 30 day expiry period.

Tags mobile phonesTelstranext g

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Ross Catanzariti

Ross Catanzariti

Good Gear Guide




It's missing a function to remind the oldies exactly who it was they were going to dial again!



Hey I'm sure we can all make jokes, but this stuff is terribly important to keep our olds feeling safe and connected. This goes hand in hand with them feeling valued and not further alienated in our high tech world.

Let's face it we All have electronic stuff that we only use to a fraction of it's capacity, simply because we don't know what we don't know. Welcome to their World on a lot of fronts.

Manufacturers need to put more effort into training us all how to use their latest and greatest gear. Apple Mac is good with great user interface, where's the rest of them?



This type of mobile has been a long time coming. There are many people who have trouble with mobile phones because the buttons are too small and there are too many features to make it easy to use.

People with arthritis, for example, know what to do, they just can't handle the phone. This should make it possible for them.



This is perfect - why can't we begin with 'simple' and upgrade as we need in all things! My sister is not tech savvy and had a mild stroke so this makes a great inexpensive safety device as a gift on her 66th birthday. Us oldies will rule the country by sheer numbers soon so keep us in mind when designing new stuff !!!!






This is a bad deal for me. Or Telstra shop culture very poor. Good as sales. no good at service. Here's how it did not work for me. On my son's advice I bought one pre Xmas from a Telstra shop. It was $90 + with $10 credit. The credit was 14 days only. The phone set did not work right. Inward texts were blank or just gave a sound as of a burst of static. I took it back. I also complained by email to the shop manager. She would not take a complaint at the shop as " we have no procedure'.. That the phone did not work was "not our fault" said Telstra shop. So I said OK I will try another supplier. They then charged me $100 to unlock from Telstra. By then I had paid $190 and had no working phone. They gave me an ancient three year old loaner handset. I returned this as I saw its was a $300 free if I lost it. I got an Optus card. Next G still did not work right. Took it back to the shop; now they said; "looks like it has a virus".. We will send it back to the workshop'. They had it for two weeks after that. I went in twice to say is it ready yet. They got annoyed with me. "we will call you". This was one about month later. They got ruder and ruder. I called Telstra complaints line. " This is outrageous, said complaints. They must give you a new phone and $100 credit'. I went to the shop. The gave me a new phone. This too was locked to Telstra. I was told the $100 credit would be supplied "once you register (to a locked phone?) with Telstra.

Thankful customer


Hi, Just want to thank Telstra for finally making a phone an elderly person can USE.. I have preset the orange emergency button on the back to ring me and text a help message to 2 other family members if she needs to ever. This is just so... needed and so easy to activate.
My aunt is learning to use a mobile for the first time at 85 because up til now there hasn't been 1 phone she could possibly operate even to make a call. I wish I could turn of text messaging and stop unanswered calls going to message bank and maybe I can so we'll see.
My aunt has had a few simple training mornings and is starting to get the hang of it. It is simple yet plenty enough for what she needs and to be able to operate. Her memory isn't as good so the less functions the better.

Janette Bevan


Could someone please advice me how to take mute off this great phone, whilst in my bag it went onto mute and I have no idea how to take it off, therefore I am missing all incoming calls due to no ringing tone.

Kevin Rudd


Just bought a Telstra Easy Call 2. Stopped using Qwerty as the battery only lasts a day and if you drop wifi it automatically uses all your credit in a few seconds without your knowledge.

Geoffrey Walker


Good little phone but the instructions in the manual are incorrect when it comes to activating the SIM card causing hours of frustration. Additionally, there is no reference to the orange button on the rear of the phone in the manual. Indeed, there is no indication of which position is on or off. How difficult is it to write a set of instructions that actually apply to the ENTIRE device? Grrrr.

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