Yahoo says 1M users affected by email outage

Email service back up after Thursday's trouble

A day after Yahoo's email service suffered a partial outage, the company reported that about 1 million users were affected.

The problem began at 7:30 a.m. Pacific time Thursday and was at its worst at 11 a.m., according to Stephanie Shum, senior product manager for Yahoo Mail. At the problem's peak, about 1 million users were without email service, she added.

"We have isolated the root causes of the problem and have restored service," Shum wrote in a blog post. "No email data was lost or at risk. We understand that being denied access to your email is extremely frustrating. We are taking steps to prevent this kind of outage in the future."

It's not clear when Yahoo got email back up for all of its users. Yahoo also did not specify what caused the problem.

While Yahoo email users have been tweeting about being happy the service is online, many say they resent the downtime -- even if they don't have to pay for the service.

"Yahoomail outage at such a critical time for me: I should have been faster with the gmail migration.. #OUCH," tweeted Saemon.

And ADVoPM tweeted, "The #yahoomail outage has seriously affected our ability to do our work today. Need to find a yahoo alternative."

Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin or subscribe to Sharon's RSS feed. Her e-mail address is sgaudin@computerworld.com.

Read more about networking in Computerworld's Networking Topic Center.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags Yahooe-commerceNetworkingWeb 2.0 and Web AppsInternet Searchinternetsearch engines

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sharon Gaudin

Computerworld (US)
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?