Microsoft ad trashes

Customers who tried the open-source productivity suite tell tales of woe in official Microsoft video

A recent Microsoft video suggests the company considers a significant threat to its own Office suite.

Titled "A Few Perspectives on," the video features a series of horror stories from customers who tried the open-source productivity suite and suffered from excess costs as well as IT resources, performance and compatibility issues.

A series of customer quotes flashes across the screen in the slickly animated video, read aloud by a series of unseen narrators. "If an open-source freeware solution breaks, who's going to fix it?" according to a statement ascribed to a school district official in the U.S.

"When we returned to Microsoft Office after our experience with OpenOffice, you could practically hear a collective sigh of relief across the entire district," states another comment attributed to a U.S. school system official.

Comments are not enabled on the video's YouTube page.

Microsoft is facing competition from on multiple fronts, from the commercial version sold by project owner Oracle, as well as offshoots like the recently announced LibreOffice.

Oracle this week sought to dispel any doubts about its commitment to, saying it would participate in an ODF (Open Document Format) Plugfest event in Brussels and pledging continued development support on the codebase.

An Oracle spokeswoman did not immediately respond to a request for comment on Microsoft's ad.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris's e-mail address is

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags business issuesopen sourceapplicationsMicrosoftsoftwareOffice suitesOracle

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Chris Kanaracus

IDG News Service
Show Comments

Most Popular Reviews

Latest News Articles


GGG Evaluation Team

Kathy Cassidy


First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni


For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell


The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi


The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott


My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?