Internode number one for customer satisfaction: survey

Inaugural Canstar Blue broadband ADSL survey results in clear win for Internode

Internode has the most satisfied customers of any ISP in Australia, according to a study released on 10 September by brand ratings company Canstar Blue.

The first Canstar Blue Broadband ADSL survey polled more than 2500 Australians across key demographics.

Dodo won the 'best pricing' category, while Perth-based broadband provider Westnet had the best track record with technical support and after-sale service, according to the survey's participants.

Canstar's head of research Steven Mickenbecker said that Internode "bowled over its competitors in virtually every category, coming out on top when it came to overall satisfaction, internet speed, reliability of service, billing and download quota value for money".

A full list of the results is available on the Canstar Blue Web site.

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