Fix Backup & Restore when it won't start
Dealing with a failed backup app (0x800800005)
- — 05 June, 2010 05:02
QUESTION: When I try to start the Backup & Restore utility on my new hard drive I get the error message: 'The backup application could not start due to an internal error -- Server execution failed (0x800800005)'. Thomas Milne
HELPROOM ANSWER: Your Windows user account doesn't have the privileges it needs to run the task, Thomas. Go to Start, right-click Computer, then choose Manage, Local Users and Groups, Groups. Right-click Administrators and click 'Add to group', Add, Advanced, Find Now. Double-click Local Service and press Ok.
You should now see the entry 'NT Authority\Local Service' in the list.
Click Ok and reboot the PC.
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