Data issue hits BlackBerry devices for second day

Two separate problems could be affecting some BlackBerry users

Some BlackBerry users are complaining of an inability to use data services for the second day in a row.

It appears that the issue could be related to two separate problems. While some users seemed to be back in business late Tuesday, others were still having problems.

Research In Motion does not appear to have commented on the problem and had not replied to a request for comment by the time this story posted.

Via Twitter, T-Mobile has acknowledged that there is an issue. "We are working with Research In Motion to resolve the outage as quickly as possible," it said in a recent Twitter message.

That was in response to Teresa Boardman, a BlackBerry user in St. Paul, Minnesota, who at about 3 p.m. Central Time said that it had been more than 24 hours since her BlackBerry data services had worked.

But earlier in the day, after asking subscribers for patience while the issue was being resolved, T-Mobile suggested that users restart their phones and thanked others for mentioning that their services were back up and running.

Martin Kastenbaum, a BlackBerry user in Houston, Texas, reported via Twitter that his data service was down for a few hours but earlier today was restored.

One of the problems seems to be affecting some users of BlackBerry phones that have Wi-Fi capability, although the problem does not affect those users when they are connected to Wi-Fi networks. Instead, those users have trouble using data services when they are on mobile networks. That's according to a user report on the Data Outages forum.

Some BlackBerry users on Verizon's network are also complaining on Twitter of a lack of e-mail service today. Neither T-Mobile nor Verizon immediately responded to requests for more information about the problems.

Tags BlackberryTexasWi-Fit-mobile

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Nancy Gohring

IDG News Service

Comments

Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?