Google slapped with class-action lawsuit over Buzz

Florida woman contends that Buzz violates Gmail user privacy rights, federal laws

A Florida woman yesterday filed a class-action lawsuit against Google Inc., charging that the new Buzz social networking tool set violates the privacy rights of users.

Eva Hibnick, a resident of Sarasota County, Fla., filed the suit in a San Jose, Calif., federal court on behalf of herself and the approximately 31 million U.S. users of Google's popular Gmail e-mail service. The lawsuit alleges that Google violated federal privacy and computer fraud laws by adding Buzz to the Gmail service last week.

According to the class action complaint, "Google Buzz made private data belonging to Gmail users publicly available without the users' knowledge or authorization. Google has publicly admitted that its Buzz program presents privacy concerns, and Google has made several waves of modifications to the program. However, Google's modifications do not go far enough to address the problem. Furthermore, Google's actions have already caused damage because the Buzz program disclosed private user information the moment Google launched the service. The bell of breached privacy cannot be un-rung."

Hibnick is seeking unspecified damages and is asking the court to prevent Google from offering Buzz without "appropriate safeguards, default provisions and opt-in mechanisms."

In an e-mail to Computerworld , Google said it has not yet been served with the lawsuit and would not comment until the complaint has been received and reviewed.

Google last week threw its hat into the social networking ring by adding new Gmail features designed to make the e-mail service a social networking hub. Google Buzz is the company's attempt to make the flood of social posts, pictures and video easier to weed through, and to make it easier to find important information.

Users started expressing concerns about the complexity of the privacy setting in Buzz almost immediately after its Feb. 9 launch.

In response, Google said it had tweaked the technology to address early privacy concerns just two days after the launch of Buzz. The company noted in a blog post that the modifications should make it easier for users to block access to their pages and also make it easier to find two different privacy features.

In her lawsuit, Hibnick called Google's tweaks to Buzz too little and too late.

Dan Olds, an analyst with The Gabriel Consulting Group, said that if nothing else, the lawsuit should serve as an eye opener for Google executives.

"This should definitely be a wake-up call for them to go over Buzz with a magnifying glass and a fine-toothed comb, looking for any other potential problems and try to fix them proactively," Olds said. "Actually, the lawsuit doesn't surprise me at all. In fact, I'm a little surprised that there's only one so far. Given our litigious society, plus Google's recent missteps in terms of privacy, I wouldn't be surprised if state and/or federal regulators got into the act, too. Google did make some serious blunders with Buzz. Plus they aren't the underdog anymore. Their halo is getting a bit tarnished in some ways."

Olds added that he doesn't foresee the lawsuit having a major financial impact on Google but it should bring more scrutiny down on the company and its privacy moves and policies.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags google buzz

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sharon Gaudin

Computerworld (US)
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?