Telstra revamps BigPond broadband plans

Telstra unveils new ADSL and cable BigPond plans, promises savings if you bundle other Telstra services with your Internet

Telstra today unveiled new consumer broadband plans that promise faster speeds, higher data allowances and cheaper monthly fees — but only if you bundle other Telstra services with your Internet.

Among the most significant changes include new BigPond entry-level plans that offer 10 times more combined downloads and uploads than previous plans and new high usage plans of 100GB and 200GB per month.

Telstra also confirmed excess usage charges have been removed on most plans, though services are still throttled to 64 kilobits per second once the usage limit has been reached. Speeds vary between plans, with Turbo BigPond plans offering 1500kbps download and 256kbps upload speeds, and Elite plans either 8000kbps download and 384kbps upload or 20,000kbps download and 512kbps upload.

Telstra is heavily pushing bundled plans, with savings of between $20 and $80 per month available by combining multiple eligible Telstra products — such as your home phone or Foxtel — on a single bill.

"Our customers have told us they appreciate cost certainty and simplicity for their multiple home services so we've developed a range of straightforward bundles for their broadband, calling and entertainment needs," said Glenice Maclellan, Acting Group Managing Director, Telstra Consumer. "Our bundles can help customers make significant savings as well as enjoy the benefits that Telstra's services offer for the home."

The majority of the savings only apply to customers who take out a 24-month contract, as apposed to a shorter 12-month contract. In addition, most of the savings can only be achieved by bundling other Telstra services onto a single bill. Standalone prices remain similar to previous plans.

Telstra will be contacting existing BigPond customers and moving them to the updated broadband plans in the coming months, though current customers can move to one of the new BigPond broadband plans on 1 December by changing their plan online.

More information including full pricing details, speeds and minimum costs can be found on Telstra's Web site.

Ross Catanzariti

Ross Catanzariti

Good Gear Guide
Topics: Telstra, isp, Internet provider, cable, broadband, bigpond, ADSL

Comments

1

Anonymous
Thu 26/11/2009 - 21:58

Telstra still sucks big time

I don't know if it's because I am so tired but I tried to read the article and kind of read "Telstra" and "Scumbag Plans" and "Rip Off Fees", and kind of found it very difficult to get enthused about Telstra trafficking dog shit in a paper bag or plastic bag.

Kind of like playing with the press button robots of Telstra Customer Service and trying to not fall into a coma.

I still feel like kicking anyone in Telstra, because these people are still scamming people on Broadband plans fom any other company - by the FEES they charge just for line rental on the un-naked plans.

Anyway - Telstra has been so bad for so long and the announcement of marginal improvements to their piss-poor piece meal plans for highway robbery for almost nothing, is never going to provide any incentive to me to ever EMPLOY them ever again for any service.

2

Anonymous
Sun 29/11/2009 - 11:08

telstra double sucks

well telstra youve done it again ,the big fan fare and nothing has changed the dearest ip provider on the planet .bundles of garbage .my friend recently purchased the high speed usb dongle and paying 79 bucks a month for it .shes 700 metres from wireless tower and is constantly getting dissconnected .i pay 50 bucks a month for same amout of data and rarely get disconnected .shame on you telstra .you dont need to be a rocket scientist to work out why the telstra shares havent done wel over the last 5 years . your prices are still the same as they were when you were a monopoly .get off your ass ceo and earn your pay go door knocking and ask your customers what they want .instead of sitting there on your silver tail and losing share holders money

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