iPhone sync problems? Try this

Sometimes the weirdest, most unlikely solution can solve the most vexing issue

I spent the better part of yesterday trying to resolve a problem with my iPhone: after migrating iTunes to Windows 7, it wouldn't sync properly.

Specifically, iTunes would conk out about three-quarters of the way into backing up the iPhone. I literally waited hours, hoping it would eventually finish the process, but no luck.

I won't bore you with the gory details, other than to say I did a lot of resetting, restoring, waiting around, cursing, and hair-pulling, all to no avail. (I hope it comforts you to know that even we so-called experts run into crazy glitches like this.)

One thing I tried was booting my Vista partition and syncing the iPhone there. And guess what? It worked! That, my friends, is exactly why I'm a proponent of making a gradual migration to Windows 7: If something doesn't work right, you have a fallback.

Still, I needed my iPhone to sync in Windows 7. But no amount of troubleshooting would solve the problem.

Then, I tried something totally crazy: I plugged the sync cable into a different USB port. And believe it or not, that did the trick. The iPhone zipped through the backup process and was back to normal. Hallelujah.

I can't say this will solve whatever sync problems you might be experiencing, but it's definitely worth a try. (Just make sure you're not in the middle of syncing when you unplug the cable.)

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags iPhoneWindows 7iTunes

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Rick Broida

PC World (US online)

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?