Skype bungles software upgrade for the iPhone

Dial a number, hit the fifth digit and boom! -- Skype crashes

Take a deep breath: Skype isn't working so great on the iPhone right now. But a fix should be available by Wednesday evening in Apple's App Store.

Skype released an upgrade version 1.2 for the iPhone last Friday that added features such as call forwarding, the ability to send SMS (short message service) messages and improved quality of computer-to-computer calls, which are free.

But it appears programmers made a boo-boo with SkypeOut, the feature that allows users to call mobile or landline phones after buying prepaid credit.

The snafu occurs when dialing a number. After dialing the fifth or sixth digit, Skype crashes.

At least a dozen users have written on Skype's forum saying they've had the problem.

The problem has only affected "a small group of people," said Skype spokeswoman Sravanthi Agrawa.

"We are definitely aware of it and are working quickly to fix it," she said.

In the meantime, some users seemed to have figured out at least one fleeting, temporary fix.

That method involves uninstalling Skype, rebooting the iPhone, reinstalling Skype and then immediately rebooting the phone again. But even if that's done, the problem soon crops up again.

Skype was slow in developing an iPhone application and only released its first version in March after other VOIP (voice over Internet protocol) applications had debuted.

Last week, eBay announced it had sold much of its stake in Skype to a group of investors in a deal valued at $US2.75 billion.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Tags upgradesskypeiPhoneiphone apps

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jeremy Kirk

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?