Apple sued over 'inferior' iMac screens

The 20-inch systems can only display 262,144 colors.

Apple has been hit by a class-action lawsuit claiming the company deceived customers over the quality of the screens in the 20-inch iMacs launched last summer.

The screens are inferior in quality to those in the previous generation of 20-inch iMacs, and to those in the current generation of 24-inch iMacs, and are practically unusable for uses such as editing photographs, according to the lawsuit, filed by Kabateck Brown Kellner LLP.

"Apple is duping its customers into thinking they're buying 'new and improved' when in fact they're getting stuck with 'new and inferior'," said Kabateck Brown Kellner managing partner Brian Kabateck, in a statement. "Beneath Apple's 'good guy' image is a corporation that takes advantage of its customers."

The company pointed to claims by Apple that the 20-inch iMac's screens can display "millions of colors at all resolutions" and provides a "stunning" visual experience for uses such as watching movies, editing photos and playing games.

In fact, these claims are only accurate for the 24-inch iMac, which can display 16,777,216 colors, according to the law firm. The 20-inch system, introduced in August 2007, can only display 262,144 colors and uses a different, cheaper LCD technology called six-bit twisted nematic film (TN).

"The 20-inch iMac's TN screens have a narrower viewing angle, less color depth, less color accuracy and are more susceptible to washout across the screen," the law firm stated. The technology is "particularly ill-suited to editing photographs because of the display's limited color potential and the distorting effect of the color simulation processes," the firm said.

In 2005 Apple settled two different class-action suits covering its iPod music players, one covering the capabilities of the iPods' batteries and another claiming that the iPod Nano's screen quickly became scratched and unusable under normal use.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matthew Broersma

Techworld.com
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?