'Fraudster' posts confidential eBay member data on forum

Someone used an eBay discussion forum to disclose confidential information about eBay users, including possible credit card numbers.

Someone used an eBay discussion forum on Tuesday to post confidential information about eBay users along with what may be their credit card numbers.

The incident, first reported by AuctionBytes.com, a technology news site that focuses on e-commerce, led the e-commerce giant to shut down the forum, which ironically is devoted to the discussion of security issues.

Nichola Sharpe, an eBay spokeswoman, confirmed that on Tuesday morning someone the vendor describes as "a malicious fraudster" posted the names and contact information of 1,200 eBay members on the company's Trust & Safety discussion forum.

"This information could have been obtained as part of an account takeover. Since this time, our Trust and Safety team has been proactively addressing this situation," she said via e-mail.

Along with members' information, the "fraudster" also posted what appear to be credit card numbers. However, if that's what they are, they don't match the ones eBay has on file for the members whose contact information was disclosed, Sharpe said.

"We are in the process of proactively contacting members by phone, so that if the information is valid somehow -- regardless how this fraudster acquired the information -- these members can take the steps they need to take to protect themselves," Sharpe said.

The "fraudster" didn't obtain the information by breaching eBay's security systems, so eBay thinks the culprit stole the information via methods such as phishing, she said.

The company has posted more information in an official blog post.

The incident, which eBay continues to monitor, has been broadly reported and commented on by eBay users on this long thread.

In its article, AuctionBytes reported being able to access the forum and view several posts before they were removed.

The posts included fields labeled "Id verified" and "Store" along with a time-date stamp of the user registration, AuctionBytes reported, adding that it hasn't been able to verify the accuracy of the information viewed.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Struggling for Christmas presents this year? Check out our Christmas Gift Guide for some top tech suggestions and more.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?