3Com parades new VOIP telephony kit

New IP telephony offerings targeted at small and medium sized businesses.

The impending acquisition of 3Com by Huawei Technologies and Bain Capital, overshadowed its US unveiling of new IP telephony offerings targeted at small and medium sized businesses (SMBs).

According to the network giant, it will deliver Session Initiation Protocol (SIP) software-based IP telephony call control and unified messaging in a single-server package. The new VCX Platform "brings enterprise-calibre IP telephony to SMBs seeking to unify communications and applications on an open platform."

The VCX Platform comes in two guises, namely VCX Connect 100 which offers voice capabilities for organizations with 30 to 100 users. Meanwhile, the VCX Connect 200 is more suited for organizations with up to 250 users.

The new products sit alongside 3Com's existing portfolio of voice products, including the 3Com NBX IP telephony platforms for SMBs, and the 3Com VCX IP telephony platforms for mid-sized and large enterprises.

"VCX is based on same software architecture as our enterprise line and is SIP based," said Mike Valiant, voice solution marketing manager at 3Com. "This allows us to interoperate with many other products going forward, and for example it also supports full redundancy."

"NBX does have a SIP approach, but it does not have full redundancy processes," said Valiant.

The VCX Connect platform will allow users to access telephony applications remotely without dialling in to a company server, as well as self-administrate via the Web, use IP conferencing and remote collaboration tools, and call from multimedia devices.

VCX Connect is available now but only in the United States. Prices start from US$7,000. Valiant confirmed that the new products are not expected in the EMEA region until early next year.

3Com has also launched the 3Com Asterisk Appliance, an open source voice-over-IP (VOIP) system based on Digium's Asterisk Appliance, intended for up to 30 phone users. It offers a small-footprint, open source VOIP system for a single site and works with 3Com's full line of telephone handsets.

"We have made no secret it is based on a Digium product," said Valiant, "but 3Com has global channels and a global support operation."

"There is a proportion of the market looking at open source," believes Valiant. "Asterisk Appliance allows customers to buy with confidence due to 3Com's global support capabilities."

Prices of 3Com Asterisk Appliance start from US$1,595 and it too is only available in EMEA in the new year.

Computerworld Australia is waiting on confirmation of local availability.

Join the Good Gear Guide newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Tom Jowitt

Techworld.com
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?